Service Manager

Ivolve; Horley; On-site; GBP 30,000 - 35,000; Full time

Job summary

A leading adult social care provider in the UK is seeking a Registered Manager to lead their team in Horley. This role involves managing a dedicated team, ensuring compliance with care standards, and providing leadership to create a supportive environment for individuals with learning disabilities and mental health conditions.

Benefits

Competitive salary and comprehensive benefits package

25 days annual leave plus bank holidays

Birthday off with pay after one year

Enhanced sickness pay scheme

Access to wellbeing support

Continuous training and development

Qualifications

• Experience in a leadership or management role within social care.
• Deep understanding of regulatory requirements.
• Full UK driving license essential.

Responsibilities

• Lead the care operations ensuring high standards of care.
• Manage budgets, rotas, and performance indicators.
• Inspire and direct a committed team.

Skills

Leadership

Communication

Interpersonal skills

Proactive thinking

Education

Level 5 Diploma in Leadership and Management for Adult Care

Job description

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Salary: Up to £35,000 per annum (dependent on experience)

Be a leader in supporting people to live their best lives.

At ivolve, we’re one of the largest adult social care providers in the UK and are dedicated to making a positive impact on the lives of those we support. We are currently seeking an experienced Registered Manager to lead our team at Poplars, a beautiful six-bedroom residential service located in Horley, Surrey.

This is a fantastic opportunity to manage a supportive and professional service that offers 24-hour care to individuals with learning disabilities, autism, and mental health conditions. Poplars provides a safe and nurturing environment, where each person receives personalized care and the opportunity to lead fulfilling lives.

About the Service

Poplars is a six-bedroom detached house, three of which are en suite, offering a peaceful and homely setting. Located within a 15-minute walk of Horley town center, residents have easy access to shops, transport links, and local amenities.

The service is staffed by a long-standing, dedicated team trained in the PROACT-SCIPr-UK approach, a positive behavior support model that emphasizes proactive methods for avoiding triggers that may lead to behavioral challenges. Here, our staff support individuals with daily tasks, community access, and health appointments, ensuring a balanced and empowering lifestyle.

About the Role

As Registered Manager, you will be responsible for leading the care operations at Poplars, ensuring high standards of care, compliance with regulatory requirements, and the effective management of resources. You’ll provide leadership and direction to a committed team, inspiring them to deliver the best possible outcomes for the people we support. You’ll also manage budgets, rotas, and key performance indicators, with the opportunity to build strong relationships with both external stakeholders and the families of the individuals we support.

What You’ll Need

• Proven experience in a leadership or management role within the social care sector
• Level 5 Diploma in Leadership and Management for Adult Care (or willingness to work towards it)
• A deep understanding of regulatory and legislative requirements in social care
• Experience in leading teams that support people with learning disabilities, autism, mental health conditions, or ABI
• Strong communication, leadership, and interpersonal skills
• Ability to manage budgets, finances, occupancy, and resources effectively
• Proactive, solution-focused thinking with a strategic mindset
• A passion for making a positive difference in people's lives
• Commitment to diversity, inclusion, and equal opportunities
• Experience in completing audits and ensuring compliance with quality standards
• Knowledge of therapeutic and non-aversive care models
• Full UK driving license (essential for travel between locations and meetings)

Our Offer to You

• Competitive salary and comprehensive benefits package
• 25 days annual leave, plus bank holidays
• Your birthday off with pay after one year of service
• Enhanced sickness pay scheme
• Accrue additional holiday days linked to length of service
• Access to social, financial, and emotional wellbeing support
• Continuous training and development to help you reach your potential

Ready to make a difference?

If you are looking for a role where you can make a real impact, where every day presents a new opportunity to improve the lives of others, then this is the job for you!

Apply now and be part of a team that strives to create a brighter future for everyone we support.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management

• Industries

  Nursing Homes and Residential Care Facilities

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