Service Manager

Leonard Cheshire; Hitchin; On-site; GBP 51,000 - 55,000; Full time

Benefits offered by this job

Annual leave 33 days

Bank holidays

Health cash plan

Contributory pension

Free DBS check

Employee Assistance Programme

Job summary

Leonard Cheshire in Hitchin is seeking a Service Manager to oversee two care homes, Symonds House (20 beds) and No.1 Lavender Fields (10 beds). You’ll provide leadership, ensure high-quality, person-centred care, manage health and safety, and run the service within budget.

The role involves occasional travel and on-call duties, with full-time hours Monday–Friday and potential weekend work. The organisation offers a range of benefits, including generous annual leave, a contributory pension,

Qualifications

• Recognised nursing or social care qualification and registration.
• Level 5 Diploma in Leadership for Health and Social Care (or equivalent).
• Proven experience in a supervisory or management role within care.

Responsibilities

• Provide clear direction, management and supervision of a great staff team.
• Lead with passion to ensure the service is well run and compliant with health and safety and statutory obligations.
• Operate within budgetary requirements and maintain a financially sound service.
• Handle recruitment, ongoing training, development and performance management of staff; ensure registration for the service.

Job description

\"It's about leading by example - supporting my team so they can give the very best care every single day.\" That's how one of our Registered Managers describes their role. If you're a confident, compassionate leader who's ready to inspire others and make a real difference, we'd love to hear from you. A home, not just a service This position will take responsibility for the day-to-day management and successful running of two of our care homes, Symonds House and No.1 Lavender Fields. Located close to the beautiful and famous Hitchin Lavender Fields, both services provide high-quality, personalised support to adults with physical disabilities. Symonds House supports 20 residents, while No.1 Lavender Fields supports 10 residents, creating welcoming and person-centred environments where residents can live fulfilling and independent lives. Your working hours This is a full-time role, Monday to Friday, with flexibility to work across weekdays and weekends. You may also be required to travel or stay away overnight to support your service. Typical hours and arrangements will be agreed to suit the needs of the service. Why you'll love working here As well as providing support for your wellbeing and development, we offer a fantastic range of benefits:

• 33 days annual leave (25 days plus 8 bank holidays), increasing by 1 day for each completed year of service, up to a maximum of 38 days.
• Stream: Access up to 40% of your pay before payday
• Free Blue Light Card: Exclusive discounts and benefits
• Contributory Pension Scheme & competitive life cover
• Health cash plan: Affordable healthcare at your fingertips
• Career development: Opportunities for recognised qualifications and leadership training
• Free DBS check
• Employee Assistance Programme - support when you need it most

What you'll do

As a Service Manager with Leonard Cheshire, you will provide clear direction, management and supervision of a great staff team. Leading with passion and enthusiasm to ensure the service is well run, you will promote positive outcomes for disabled people with a flexible and proactive approach. In addition to the delivery of great care, you will ensure the service is fully compliant regarding health and safety management and fulfil statutory obligations. Working within budgetary requirements is essential and operating a financially sound service. As a successful manager you will handle recruitment, on-going training, development and performance needs of your staff, ensuring the achievement of national minimum care standard requirements. You will also hold registration for the service. This is a challenging yet really exciting opportunity, offering you the chance to grow and develop as a member of the LC management team, further enhancing their already successful career as a care professional.

Leonard Cheshire welcomes applications from all sections of the community. We actively encourage applications from people with a disability, supporting where possible your requirements for reasonable adjustments. We are committed to safeguarding and promoting the welfare of children and adults at risk. A satisfactory disclosure check (PVG membership in Scotland) is required for this post. References will be obtained for all roles.

What helps you shine here

• Recognised nursing or social care qualification and registration (as appropriate)
• Level 5 Diploma in Leadership for Health and Social Care (or equivalent), Established over 75 years ago, we exist to support disabled people to live, learn, and work as independently as possible.
• Proven experience in a supervisory or management role within care
• Excellent leadership, communication, and organisational skills
• A warm, supportive, and motivating approach
• Flexibility to travel and participate in on-call duties as required, Visa sponsorship is not available at this time. Applicants must have the unrestricted right to work in the UK at the time of application. We are unable to progress applications from candidates who require sponsorship or are awaiting a visa decision.
• £51,000 - £55,000 per annum | Full-time | Symonds House & No.1 Lavender Fields