Service Manager

Pybus Recruitment; Greater London; On-site; GBP 40,000 - 55,000; Full time

Benefits offered by this job

33 days annual leave

Leave purchase/sale scheme

Pension scheme and life assurance

Staff vehicle purchase scheme

Discounts on servicing, repairs, and  

One paid volunteering day per year

Cycle to Work scheme

Employee discounts and benefits

Job summary

Pybus Recruitment is seeking a Service Manager to join a leading automotive dealership in the UK. You will support the Aftersales Manager, drive exceptional customer service, and oversee daily service operations to maximise efficiency and profitability.

The role emphasizes team development, coaching, and ensuring a first-class customer experience in a busy, customer-facing environment. Flexible working options may be discussed during recruitment.

Qualifications

• Experience within a main dealer environment.
• Self-motivated, committed, results-driven.
• Strong understanding of automotive aftersales operations.
• Proven track record of leading and developing teams, with a customer-facing automotive environment.

Responsibilities

• Support the Aftersales Manager in the day-to-day running of the Service Department, helping to deliver exceptional customer service and operational performance.
• Motivate and develop the team, maximise departmental efficiency and ensure a first-class customer experience.

Job description

At Pybus Recruitment, we are proud to work with leading automotive businesses across the UK, connecting talented people with exciting career opportunities.

We currently have a fantastic opportunity for an Service Manager to join a successful and customer-focused dealership operation. This is an excellent opportunity for an experienced automotive professional looking to take the next step in their career.

As Service Manager, you will support the Aftersales Manager in the day-to-day running of the Service Department, helping to deliver exceptional customer service and outstanding operational performance. You will play a key role in motivating and developing the team, maximising departmental efficiency, and ensuring customers receive a first-class experience.

Diversity & Inclusion

Our client is committed to creating an inclusive workplace where everyone is treated with dignity and respect. Applications are welcomed from all backgrounds, and reasonable adjustments can be made throughout the recruitment process to support individual needs.

Flexible Working

Flexible working requests will be considered wherever operationally possible, and applicants are encouraged to discuss any specific requirements during the recruitment process.

All offers of employment are subject to satisfactory background and reference checks.

Requirements

About You

• Have you gained experience within a main dealer environment?
• Are you self-motivated, committed, and results-driven?
• Do you have a strong understanding of automotive aftersales operations?
• Have you successfully led and developed teams, with a proven track record of achieving results?
• Do you have experience managing a team in a customer-facing automotive environment?

If so, we'd love to hear from you.

What's on Offer?

In addition to a competitive salary, the successful candidate will benefit from:

• 33 days annual leave, including bank holidays
• Annual leave purchase and sale scheme
• Pension scheme and life assurance
• Staff vehicle purchase scheme
• Discounts on servicing, repairs, and parts
• One paid volunteering day per year for a charity of your choice
• Cycle to Work scheme
• Access to a wide range of employee discounts and benefits