Service Manager

Leaders In Care Recruitment Ltd; Carleton; On-site; GBP 29,000 - 48,000; Full time

Benefits offered by this job

33 days annual leave

Ongoing professional development

Career progression

Supportive leadership team

Job summary

Leaders In Care Recruitment Ltd is seeking an experienced Registered Service Manager to lead a 12-bed residential service in Pontefract, supporting adults with learning disabilities, autism and complex needs. You will ensure safe, compliant day-to-day running and deliver high-quality, person-centred care.

You will manage a dedicated team, drive continuous improvement, maintain CQC compliance and build strong relationships with families and external professionals.

Qualifications

• Experience leading teams to deliver safe, high-quality person-centred care.
• Strong knowledge of CQC standards, safeguarding, MCA/DoLS and health and safety.

Responsibilities

• Lead a 12-bed residential service, ensuring safe day-to-day operation.
• Maintain compliant care plans, risk assessments and PBS plans.
• Oversee staffing rotas, recruitment, induction, training and appraisals.

Skills

Leadership

People management

Communication

Compliance

Education

Level 5 Diploma in Leadership & Management for Adult Care

Registered Manager Award or equivalent

Job description

Registered Service Manager – Learning Disabilities, Autism & Complex Needs Pontefract, West Yorkshire

Up to £48,000 per annum DOE | Full-time, Permanent | 12-Bed Residential Service

Are you an experienced Registered Manager, Service Manager, Home Manager or Supported Living Manager looking for your next opportunity in adult social care?

We are recruiting a compassionate, commercially aware and quality-focused Registered Service Manager to lead a specialist 12-bed residential service in Pontefract, supporting adults with learning disabilities, autism, complex needs and behaviours that challenge.

This is an excellent opportunity to manage a well-established, CQC-regulated service with a Good CQC rating, leading a committed team and making a genuine difference to the lives of the people you support.

Role

The role, as the Registered Service Manager, you will hold overall responsibility for the safe, effective and compliant day-to-day running of the service. You will lead by example, develop your team and ensure consistently high-quality, person-centred care.

You will work closely with senior leadership while having the autonomy to lead the service, drive continuous improvement and achieve positive outcomes for the people supported.

Salary and benefits

• Salary up to £48,000 per annum, depending on experience


• Full-time, permanent position


• 37.5 hours per week, Monday to Friday


• 33 days' annual leave, including bank holidays


• Paid mandatory training and ongoing professional development


• Genuine career progression opportunities


• Supportive senior management and operational leadership team


• Opportunity to lead a quality-focused service with a Good CQC rating

Registered Service Manager responsibilities

• Leading, motivating and developing a team of support workers, senior support workers and care staff.


• Delivering safe, high-quality and person-centred care for adults with learning disabilities, autism and complex needs.


• Maintaining compliance with CQC regulations, safeguarding procedures, health and safety legislation and internal policies.


• Ensuring robust care plans, support plans, risk assessments and Positive Behaviour Support (PBS) plans are in place and regularly reviewed.


• Promoting independence, choice, dignity and meaningful outcomes for people supported.


• Managing staff rotas, recruitment, induction, training, supervision, appraisals and performance management.


• Completing audits, quality assurance checks and improvement plans.


• Managing occupancy, budgets and day-to-day service performance.


• Building positive relationships with families, external professionals, commissioners and local stakeholders.


• Ensuring compliance with the Care Act, Mental Capacity Act (MCA), DoLS and safeguarding requirements.

About you

• Previous experience as a Registered Manager, Service Manager, Home Manager, Supported Living Manager or Deputy Manager ready to step up.


• Experience within a CQC-regulated adult social care service.


• A background supporting adults with learning disabilities, autism, complex needs, mental health needs and/or behaviours that challenge.


• A Level 5 Diploma in Leadership and Management for Adult Care, Registered Manager Award or equivalent qualification.


• Strong working knowledge of CQC standards, safeguarding, MCA, DoLS, the Care Act and health and safety legislation.


• Experience of managing and developing staff teams in a care or support setting.


• Confidence with compliance, audits, care planning, risk management, rota planning and budget management.


• Excellent communication, leadership and relationship-building skills.


• A full UK driving licence and access to your own vehicle.

About the provider

You will be joining an established specialist care provider with a strong reputation for supporting adults with learning disabilities, autism and complex needs. The provider is committed to delivering safe, empowering and person-centred support that enables people to live fulfilling, independent lives. You will receive the autonomy to lead, backed by an experienced senior leadership team.