Service Manager

Grace Eyre; Brighton; Hybrid; GBP 30,000 - 42,000; Full time

Benefits offered by this job

Enhanced holiday entitlement

One paid celebration day a year

Cost of living support package such as

Cycle to work scheme

One paid volunteering day a year

Free Blue Light Card

Enhanced employer pension contribution

Enhanced death in service

Employee Assistance

Electric Car Scheme

Training and development opportunities

Flexible working opportunities

Job summary

Grace Eyre in Brighton is seeking a Service Manager for a Supported Living service in Coldean. You will ensure standards meet CQC, oversee finances and medication monitoring, and lead a team.

You will recruit staff, conduct reviews and appraisals, manage rotas, and be on call with other managers, helping people we support live fun, fulfil lives in a person-centred way.

The role requires experience with learning disabilities or autism and strong communication.

Qualifications

• Experience in Supported Living services and working with people with learning disabilities or autism.
• Experience in managing staff teams and coordinating care.

Responsibilities

• Ensure the service meets CQC standards and report to the registered manager.
• Monitor finance and medication, health and safety; keep support plans up to date.
• Participate in staff reviews, supervisions and appraisals; recruit staff.
• Manage rota and be part of On Call rota with other managers.
• Support people to live fun, fulfilled lives with person-centred care.

Skills

Supported Living experience

People with learning disabilities

Autism support

Staff management

Communication skills

Job description

Find your lane. Join our coach-led swimming sessions every Tuesday in Hove. Find out more

Grace Eyre is one of the oldest and most innovative charities in the UK. We're committed to supporting a range of people, including people with an acquired brain injury, physical disabilities, learning disability and autistic people.

Our mission is to provide good homes and pioneering support, connections and experiences led by Our Charter, where voice, choice, growth and happiness lead the way.

The role is for a Service Manager at a Supported Living service in Coldean, Brighton. We currently support 4 people in the service and are extending the service over 2 addresses and increasing the service number to 6 or 7 people.

In the role as Service Manager you will be required to ensure the service is meeting all the necessary standards to CQC and report to the registered manager. You will be required to complete tasks such as, finance and medication monitoring, health and safety monitoring, ensure support plans are up to date, take part in reviews, supervisions and appraisals of staff, recruitment of staff and most importantly ensure the people we support in the service live fun fulfilled lives and are involved in their care in a person centred way. You will also be responsible to manage a rota and be part of the On Call service with other managers.

The applicant will need to have experience and/or knowledge of Supported Living services, working with people with learning disabilities or autism, managing staff teams. The applicant will need to have good communication skills and be able to manage their workload effectively in a demanding role.

The people we support want someone who is kind, fun and someone who can help them organise fun activities for them to do both at home and in the city.

Equity, Diversity and Inclusion:

No applicant for employment or employee will be treated less favourably than another on grounds of age, disability, gender reassignment, race, religion or belief, gender, sexual orientation, marriage & civil partnership or pregnancy & maternity, and we encourage applications from people with learning disabilities or identify with being on the autistic spectrum/neurodiverse.

Staff benefits include:

• Enhanced holiday entitlement
• One paid celebration day a year
• Cost of living support package such as rental deposit scheme
• Cycle to work scheme
• One paid volunteering day a year
• Free Blue Light Card
• Enhanced employer pension contribution
• Enhanced death in service
• Employee Assistance
• Electric Car Scheme
• Training and development opportunities
• Flexible working opportunities.

We are also:

• A real living wage employer
• Accredited as a Disability Confident Leader
• Accredited as an Investors in People employer

We will handle any personal information you provide via this form in accordance with our privacy policy.

Please ensure your application includes a full employment history with month and year dates for all employment, education and career breaks. Any gaps must be explained in writing, including the period covered. Due to CQC safer recruitment requirements, applications with incomplete employment histories or unexplained gaps may not be considered.

Successful applicants will be required to provide details of 2 referees. One must be your most recent employer, however if you have not undertaken employed work before, a reference from voluntary work, educational facility or personal reference can be accepted. You must also undertake an enhanced DBS Disclosure and provide proof of your right to work in the UK.