Digital Media and Performance Service Manager

The Grace Eyre Foundation; Brighton; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Enhanced holiday entitlement

Cycle to work scheme

Flexible working opportunities

Job summary

Grace Eyre in Brighton is recruiting an experienced Service Manager to lead the Active Lives service, with a strong focus on digital delivery.

You will work with the Active Lives Head of Service, manage staff, and drive engagement for people with learning disabilities and autism using IT tools like Nourish and Creative software.

The role offers competitive pay, flexible working options, and opportunities to develop innovative community-based activities.

Responsibilities

• Lead the management and leadership of the Active Lives service.
• Drive growth of current and new digital offerings.
• Oversee Nourish CRM implementation and broader digital engagement.
• Line-manage staff and collaborate with the Active Lives Head of Service.

Job description

Grace Eyre is one of the oldest and most innovative charities in the UK. We're committed to supporting a range of people, including people with an acquired brain injury, physical disabilities, learning disability and autistic people.

Our mission is to provide good homes and pioneering support, connections and experiences led by Our Charter, where voice, choice, growth and happiness lead the way.

Active Lives activities and projects are delivered in our base in Brighton and some delivery in the local community. You will be one of the key managers responsible for the management and leadership of the Active Lives service. You will have demonstrable experience in social care, community development, working in education and/ or line management. This is role within the organization to drive growth (both current and new). This role will also look to improve the wider digital services and confidence within the service (both of people we support and staff). This will include the use of our new CRM system - Nourish. It will be a rewarding role where you really see the benefit of the work that you deliver. The role will also support Pioneer Arts and Purple Productions. You will work closely with the Active Lives Head of Service receive a full induction and regular support. You will work closely with the wider Active Lives Management Team.

Grace Eyre Active Lives provides a large range of day activities for people with learning disabilities and/ or autism from our space in Brighton. These activities support people's creativity, wellbeing, health, learning and development.

Grace Eyre is looking to recruit an experienced Service Manager to lead the successful running of these services, with a focus on our Digital offer - including music, media and performance. Experience of managing services and line-managing staff are key to this role.

Being a great leader and a people person is key in supporting the 90 plus people who attend our service each week.

Excellent organisational and communication skills are key to this role, e.g. you will be communicating with colleagues, people we support, families, carers and partners.

Experience of working in day services for people with learning disabilities and/ or autism would also be attractive. Excellent IT & Digital skills are obviously required for this role. This includes being confident in using Microsoft Office. Being open to working with new IT systems is important, e.g. our new CRM system - People First. You will also need a background in digital work in using various software, e.g. Premier Pro CC, Ableton, Photoshop, Adobe Illustrator and/ or Logic Pro. The successful candidate will be able to show how they have used digital work to engage people with learning disabilities and/ or autism.

From directly speaking to the people that we work with they want people who support and work with them are nice and kind. We want staff to give us space (when we need it) and be respectful. You will have demonstrable commitment and positive attitude in working with people with learning disabilities and/ or autism. Strong commitment to Equality, Diversity and Inclusion - including showcasing the great work that the people we work with do, e.g. exhibitions, films and performances.

If you would like an informal chat about the role, please contact Grace Eyre and ask to speak to: - James Hughes, Head of Active Lives [e-mail] OR Russ Jordan, Service Director [e-mail]

Equity, Diversity and Inclusion:

No applicant for employment or employee will be treated less favourably than another on grounds of age, disability, gender reassignment, race, religion or belief, gender, sexual orientation, marriage & civil partnership or pregnancy & maternity, and we encourage applications from people with learning disabilities or identify with being on the autistic spectrum/neurodiverse.

Staff benefits include:

• Enhanced holiday entitlement
• One paid celebration day a year
• Cost of living support package such as rental deposit scheme
• Cycle to work scheme
• Generous refer-a-friend scheme
• One paid volunteering day a year
• Free Blue Light Card
• Enhanced sick pay
• Enhanced employer pension contribution
• Enhanced death in service
• Employee Assistance
• Electric Car Scheme
• Training and development opportunities
• Flexible working opportunities.

We are also:

• A real living wage employer
• Accredited as a Disability Confident Leader
• Accredited as an Investors in People employer

We will handle any personal information you provide via this form in accordance with our privacy policy.

Please ensure your application includes a full employment history with month and year dates for all employment, education and career breaks. Any gaps must be explained in writing, including the period covered. Due to CQC safer recruitment requirements, applications with incomplete employment histories or unexplained gaps may not be considered.

Successful applicants will be required to provide details of 2 referees. One must be your most recent employer, however if you have not undertaken employed work before, a reference from voluntary work, educational facility or personal reference can be accepted. You must also undertake an enhanced DBS Disclosure and provide proof of your right to work in the UK.