Service Manager

Centrepoint; Barnsley; Hybrid; GBP 33,000 - 37,000; Full time

Benefits offered by this job

25 days annual leave per year

Healthcare cash plan

Private Medical insurance

Income protection

Employer pension contributions 5%

Cycle to Work loan

Travel loan

Job summary

Centrepoint is recruiting a Service Manager to lead our Barnsley services, an Ofsted-registered semi-independent supported accommodation for young people aged 16 to 18. This permanent full-time role offers a competitive salary (£32,967.34 - £37,487.05 p.a.) and a range of benefits.

You will oversee service delivery, performance management, line-manage the Support & Progression Officers, and work with Social Services to ensure trauma-informed, PIE-focused support.

Responsibilities

• Line management of Support & Progression Officers.
• Managing referrals and strengthening commissioning relationships
• Working closely with other services and managers across the region
• Ensuring young people are supported in a PIE focussed trauma-informed way
• Accountability for reporting and target management

Job description

Job Title: Service Manager
Contract: Permenant, Full Time (37.5 Hours)
Salary: £32,967.34 - £37,487.05per annum
Closing Date: 6 October 2026

Interviews will be held the week commencing 12 October 2026.

Centrepoint is delighted to be recruiting a Support & Progression Officer to join our Barnsley services, our Ofsted-registered semi-independent supported accommodation service for young people aged 16 to 18. This is a fantastic opportunity to make a real difference to the lives of young people, and in return we offer a competitive salary and excellent benefits.

We provide a safe, supportive and nurturing environment where young people can build confidence, develop independence and gain the skills they need to successfully transition into adulthood. Our dedicated team works alongside young people to support them in achieving positive outcomes in education, training, employment and independent living.

Through personalised support, practical life skills development and our accredited in-house independent living programme, Lifewise, we empower young people to develop the resilience, knowledge and confidence needed to achieve their goals and build a positive future. We offermore than accommodation; we provide a place where young people can feel at home, thrive and reach their full potential.

The role

The Service Manager is responsible for overall service delivery and performance management, providing effective leadership to achieve high-quality outcomes for young people and working in partnership with Social Services teams.

The management team works standard office hours (9:00am-5:30pm, Monday to Friday) and is based in our Barnsleyoffice.

As a Service Manager, you will be responsible for:

• Line management of Support & Progression Officers.
• Managing referrals and strengthening commissioning relationships
• Working closely with other services and managers across the region
• Ensuring young people are supported in a PIE focussed trauma-informed way
• Accountability for reporting and target management

Why join Centrepoint?

In return for your efforts, you'll receive a competitive salary, excellent training and development, and a host of staff benefits including:

• 25 days of annual leave per year, rising by one day per year to a maximum of 27 days
• Healthcare cash plan (Cover the costs of a wide range of medical treatment including Dental, Optical, Complementary and Alternative therapies).
• Private Medical insurance
• Income protection
• Employer pension contributions of 5%
• Clear career progressions, linked to portfolio work, that enables movement up the pay scale
• Access to Cycle 2 Work loan scheme
• An interest-free travel loan

At Centrepoint we challenge the discrimination within society that contributes to youth homelessness, and we are just as committed to fairness and equality within Centrepoint itself. We are passionate about ensuring all of our colleagues are made to feel included in the work we do and that we value the rich diversity within the organization.

We are an equal opportunities employer and we welcome applications regardless of sex, gender, race, age, belief in any religion and none, gender identity, ethnic origin, class, sexuality, nationality, appearance, unrelated criminal activities, disability, responsibility for dependents, part time or shift workers, being HIV positive or living with AIDS, lived experience of homelessness or using young people's services and any other matter which causes a person to be treated with injustice.

Centrepoint's policy is to recruit, employ and promote people on the basis of their suitability for the work to be performed, and to this end, our aim is to ensure that all applicants, employees and volunteers receive equal treatment.

Our approach to applications

We recognise that candidates may use artificial intelligence (AI) tools to support their applications. While this is absolutely fine, all examples and statements included must be truthful, accurate and based on your own experience.

We're keen to understand your individual skills, experience and motivations, so please ensure your application reflects your own voice.