Service Manager

Cartrefi Cymru Co-operative; Bangor; On-site; GBP 31,000 - 38,000; Full time

Benefits offered by this job

Training and development opportunities

25 days annual leave rising to 30 days

Health and Wellbeing programme

Company pension

Benefits and discount platform

Job summary

Cartrefi Cymru Co-operative in Bangor is seeking a Service Manager to lead day-to-day operation of supported living services and drive continuous development with a people-centred, relationship-focused approach.

You will motivate the team, build stakeholder relationships, and ensure high standards of everyday remarkable support in line with our vision and values.

Qualifications

• Experience supporting people with learning difficulties in a social care setting.
• Level 5 qualification in Health & Social Care (or actively working towards).
• Strong communication and ability to influence others.
• Flexible to work weekends and sleep-ins as required.
• Access to own car and willing to use it for transporting people and meetings.

Responsibilities

• Oversee day-to-day operation and management of supported living services.
• Provide motivational leadership and direction to the team to deliver person-centred support.
• Develop service delivery plans, review support plans, and monitor risk assessments.

Skills

Leadership

Communication

Influence others

Flexibility

Driver's license

Education

Level 5 Health & Social Care

Job description

Come and make a real difference: we’re looking for a Service Manager to help make everyday remarkable for our friendly team in Bangor.

We are dedicated to supporting those with learning disabilitiesto live a fulfilled and enriched life in the community, as a Service Manager, you can play a vital role in this.

Role: Service Manager

Location: Bangor

Hours: Your shift pattern will include weekends and sleep-ins

Salary: £34,416.57paand our sleep-in shifts at £60 per night and our travel expenses is paid 55p per mile

Contract: Permanent

What you’ll be doing:

As Service Manager you’ll be responsible for the day-to-day operation and management of threesupported livingservices as well as proactively engaging with the continued development of the service.You’ll provide motivational leadership and direction to your team, enabling them to provide quality, person centred support to the people we support. You’ll enjoy building positive relationships with all stakeholders and put our vision and values into action.

You’ll carry out frequent reviews of the support requirements provided, including service delivery plans, support plans, progress log and risk assessments following the principles and practices of person-centred and relationship-centred Active Support.You’ll manage a team of support workers with responsibility for all aspects of team management and development as well as encouraging and coaching them to creatively problem solve and develop.

Above all else your focus will be on achieving the highest levels of everyday remarkable.

We’d love to hear from you if you have:

• experience supporting people with learning difficulties in a social care setting
• Level 5 qualification in Health and Social Care (or actively working towards)
• a strong caring nature to support others to live an enriched life and fulfil their potential
• effective communication and the ability to influence others
• a working knowledge and understanding of the Care Council for Wales Code of Practice
• flexibility to work shifts and provide cover as required
• access to your own car and happy to use this for transporting people we support to and from activities as well as obtaining business insurance for your vehicle for which we pay 45p per mile to cover this
• drivers licence and happy to travel for meetings and training.

Our Benefits

• Training and development opportunities
• 25 days annual leave rising to 30 days after 5 years’ service with the option to buy and sell leave
• Health and Wellbeing programme - 24 hour access to our Employee Assistance Programme
• Company pension
• Benefits and discount platform

About Us

We’re a Cooperative, which means putting people at the heart of our decision making and support. You can find out more about this here

Our Values

• Honesty
• Trust
• Kindness
• Respect
• Wellbeing

Please note we reserve the right to close this advert early so we would encourage you to apply early for this position.