Service Leader Level 2

Community Integrated Care; St Helens; On-site; GBP 29,000 - 35,000; Full time

Benefits offered by this job

Salary £31,847

25 days leave

Pension scheme

Flexible hours

DBS paid

Discounts

Wellbeing

Career progression

Job summary

Community Integrated Care in St Helens is seeking a Service Leader to guide a team of support workers across two supported living services. You will ensure high-quality, person-centred care and lead on safeguarding, budgets, and day-to-day operations.

You\'ll support adults with learning disabilities, autism and complex needs to thrive at home, while developing staff and liaising with families and external agencies. Driving continuous improvement and risk management are key.

Qualifications

• Experience leading teams in health and social care settings.
• Demonstrated ability to supervise staff and manage care delivery.
• Relevant professional qualification (NVQ3 or equivalent) preferred.

Responsibilities

• Managing and supporting staff (rotas, supervision, performance).
• Ensuring high-quality, person-centred care.
• Handling safeguarding concerns and ensuring CQC compliance.
• Overseeing day-to-day operations, budgets, and health & safety.
• Working with families, professionals, and external agencies.
• Recruiting and developing staff.

Skills

Leadership

Compassion

People management

IT literacy

Education

NVQ Level 3 or equivalent

Job description

Community Integrated Care is currently seeking a dedicated and compassionate health and social care professional for a Service Leader based in St Helens

Benefits & USP’s

• Salary of £31847 per year
• Work doing the things you enjoy, meaning work never feels like work
• Work for a multi award-winning Charity that invests all it profits right back into the people we support, our workforce and our local communities
• Managed by supportive senior leaders
• 25 Days annual leave inclusive of statutory bank holidays (for full time, part time is worked out on a pro-rata basis)
• Pension Scheme
• No uniform - we wear our casual clothes
• Flexible Working Hours & Shift patterns
• We will pay for your DBS / PVG
• Shopping Discounts Scheme
• Ongoing continued professional development and progression opportunities
• Recommend a Friend Bonus scheme
• Financial Hardship Fund
• Investment in your wellbeing

Community Integrated Care is one of the UK’s largest health and social care charities. We transform lives by delivering high-quality, person-centred support that fosters independence and empowerment.

Our charity was founded in 1988 and we were one of the pioneers of the ‘Care in the Community’ agenda, enabling people to move out of long-stay institutions and live more fulfilling lives.

Since then, we’ve remained leaders in social care, providing bespoke support to thousands across the UK. Today, we support more than 2,600 people and employ 6,600 caring and committed colleagues across England and Scotland.

We have a proud history of breaking boundaries and are always looking for new ways to make a positive difference through bold ideas, innovative projects and impactful partnerships.

Working closely with the Regional Manager, you will be responsible for leading a team of support worker across two supported living service in St Helens

Our Support Needs & Challenges

You will be supporting adults with learning disabilities, autism, behaviours that challenge and physical disabilities to thrive in their own home!

Our Shifts: Monday to Friday, Flexibility required to cover the needs of the service

Shift Requirement: Days

Contract: Permanent - 37.5 hours per week

UK Driving License Required? Preferred

What You'll Be Doing

• Managing and supporting staff (rotas, supervision, performance)
• Ensuring high-quality, person-centred care
• Handling safeguarding concerns and ensuring CQC compliance
• Overseeing day-to-day operations, budgets, and health & safety
• Working with families, professionals, and external agencies
• Managing admin, reports, and audits
• Recruiting and developing staff

What You’ll Bring

We’re searching for someone who leads with both compassion and confidence:

• A kind heart and a flexible, can-do attitude
• Strong leadership experience within health & social care
• A genuine passion for helping people live independent, fulfilling lives

About You

You’ll already have experience in a health or social care setting and:

• Be positive, proactive, and approachable
• Have experience developing and managing intensive support plans
• Be committed to helping people feel part of their local community
• Feel comfortable using basic IT systems

Qualifications

To succeed in this role, you’ll hold a relevant professional qualification, such as:

• NVQ Level 3 or above - Desirable
• Must have the relevant experience

What We're Looking For

At Community Integrated Care, we know it takes someone special to work in social care. We hire based on values and experience, welcoming people from all walks of life.

Have questions about the role? Reach out to our Recruitment Specialist, Rachel Mortimer, at [e-mail].

Need adjustments during the process? Email [e-mail].

We’re proud to be an Equal Opportunities and Disability Confident employer.