Service Lead – Soft Commodities

Redstone Search Group; London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading company in the commodities sector seeks a Service Lead in London. This role emphasizes operational excellence and team leadership to enhance service delivery and ensure smooth supply chain processes. Ideal candidates will have a strong background in international logistics and experience in managing operations across diverse geographies.

Qualifications

• Proven experience in international logistics or supply chain coordination.
• Experience leading small teams in operations or logistics.

Responsibilities

• Oversee and improve logistics and supply chain processes.
• Coordinate operations ensuring timely execution.
• Lead a small team across logistics and operations.

Skills

Operational Mindset

Team Leadership

Process Improvement

Job description

Full Job Description

Redstone Commodity Search focuses on offering 360° search solutions to the global commodities markets. With comprehensive coverage of Trading Houses, Producers, Majors, Utilities, Merchants, Hedge Funds, Investment Banks, and Brokerages, Redstone Commodity Search confidently offers an edge in today’s volatile market.

We are working with an international trading and supply chain business seeking a Service Lead to strengthen operational coordination between origin and destination markets. This hands-on leadership role focuses on delivering operational excellence, improving service delivery, and ensuring seamless supply chain flow. The position is based in London.

Key Responsibilities:

• Oversee and continuously improve logistics and supply chain processes
• Coordinate operations between origin and destination points, ensuring timely and efficient execution
• Lead and develop a small team across logistics, operations, or customer service
• Maintain high service standards and customer satisfaction levels
• Identify bottlenecks and implement process improvements across the supply chain

Ideal Background:

• Proven experience in international logistics, shipping, or end-to-end supply chain coordination
• Strong operational mindset with a track record in origin-destination management
• Experience leading small teams in operations or logistics environments
• Exposure to commodities, FMCG, or retail supply chains is preferred
• Comfortable working cross-border, specifically with Africa Origin Destinations, and collaborating with stakeholders across diverse geographies.