Service Fire and Security Engineer

4Way Recruitment; St Albans; On-site; GBP 42,000 - 48,000; Full time

Benefits offered by this job

Company vehicle

Private healthcare

Extra holiday days

Job summary

4Way Recruitment has partnered with an accredited provider to source a permanent Service Engineer for their fire and security systems team. The role offers a strong earning potential with a base salary and overtime, plus a company vehicle and private healthcare.

The successful candidate will service fire and security equipment across North London, Bedfordshire, and Hertfordshire, with travel time paid and opportunities for additional holiday days for excellent attendance.

Qualifications

• Certification in relevant fire and security systems.
• Minimum of 2 years of industry experience.
• Strong understanding of security and/or fire products and applications.
• Excellent communication and interpersonal skills.
• Valid UK driving license and trade cards such as ECS or IPAF/PASMA.

Responsibilities

• Provide first-line technical support to clients and diagnose issues.
• Conduct regular maintenance and servicing of fire and security systems.
• Respond promptly to reactive maintenance requests and emergency call-outs.
• Maintain accurate service records and prepare reports on system performance.

Skills

Fire and security systems

Problem solving

Communication skills

Valid UK driving license

Tools

ECS

IPAF/PASMA

Job description

Service Engineer – £40,000 - £45,000 basic, Travel Time Paid, Overtime available.

Location of works: North London, parts of Bedfordshire and Hertfordshire.

Salary Bracket: £40,000 - £45,000

Industry: Fire and Security Systems

Recruitment Partner: 4way Recruitment ltd - Specialists in finding the right talent across the full spectrum of Fire, Security, Mechanical & Electrical roles since 2015.

About Our Customer: 4way Recruitment has partnered directly with an accredited provider to secure a permanent Service Engineer for their team. Our customer is a key provider of fire and security systems and, due to expansion and growth, they are now looking to add to their team.

This role is perfect for a proactive individual with a strong background in fire and security systems who is looking to maximise their earning potential and advance their career. Additionally, the role comes with a company vehicle, private healthcare, and the chance to earn extra holiday days for excellent attendance.

Salary and Benefits - Service Engineer

• Competitive base salary up to £45,000 basic significant OTE potential through travel, overtime, and weekend work.
• Includes a company vehicle for personal use.
• Supported by private healthcare and a discretionary sick pay policy.
• Additional holiday days earned for perfect attendance each quarter.
• Backed by a standby rate for call-outs and comprehensive manufacturer training.

Key Responsibilities - Service Engineer

• Accountable for providing first-line technical support to clients, diagnosing and troubleshooting issues efficiently.
• Responsible for conducting regular maintenance and servicing of fire and security systems, ensuring compliance with industry standards.
• Takes ownership of responding promptly to reactive maintenance requests and emergency call-outs.
• Provides direction on establishing and maintaining strong client relationships, offering expert advice and support.
• Holds overall responsibility for maintaining accurate service records and preparing detailed reports on system performance.

Skills and experience - Service Engineer

• Brings certification in relevant fire and security systems with a minimum of 2 years of industry experience.
• Demonstrates comprehensive understanding of security and/or fire industry products and applications.
• Holds strong problem-solving skills with the ability to work under pressure.
• Comes with excellent communication and interpersonal skills, ideally also familiar with the latest industry technologies.
• Holds a valid UK driving license and relevant trade cards such as ECS or IPAF/PASMA.

Why Join this Company?

Market Position: A well-established provider with over 30 years of experience, recognised as a Tier 1 supply chain and preferred partner solution.

Work Culture: A supportive and inclusive environment with a commitment to employee development and wellbeing.