Fire & Security Service Engineer

Harwood Recruitment; Greater London; On-site; GBP 30,000 - 45,000; Full time

Job summary

A fast-growing security services company in Greater London is seeking a Fire & Security Engineer to maintain systems according to standards and customer requirements. The successful candidate will excel in customer service, manage service calls effectively, and have opportunities for development within the company. A competitive salary is offered, along with benefits including a company vehicle and uncapped commission.

Benefits

Basic Salary - £30,000-£45,000 DOE

Competitive & Uncapped Commission

Company Vehicle & Fuel Card

Royal London Pension Scheme

Paid Holidays and Bank Holidays

Qualifications

• Experience in maintaining Fire and Security systems.
• Ability to respond effectively to service calls.
• Strong communication skills to schedule site visits.

Responsibilities

• Maintain Fire & Security Systems within your designated area.
• Respond to service calls for Fire and Security systems.
• Plan and manage routine and reactive service calls.

Skills

Customer service

Team collaboration

Time management

Job description

Join Our Client as a Fire & Security Engineer

As one of the fastest-growing and most dynamic companies in the UK, our client has doubled in size recently. They attract top talent by offering excellent career advancement opportunities, access to their in-house training academy, and competitive remuneration and benefits packages.

Role Overview

As a Service Engineer, you will be responsible for maintaining Fire and Security systems according to current standards and customer requirements. The ideal candidate will contribute positively to the team, strive for exceptional customer service, and will be rewarded for their efforts.

Key Responsibilities

• Maintain Fire & Security Systems within your designated area.
• Respond to service calls for all types of Fire and Security systems, adhering to current standards and customer needs.
• Plan and manage routine and reactive service calls.
• Communicate effectively with customers to schedule site visits.
• Manage stock levels with support from the Stores team.
• Attend training sessions and engineering team meetings as required.
• Identify and pursue personal training and development opportunities to enhance customer service.

Benefits

• Basic Salary - £30,000-£45,000 DOE
• Competitive & Uncapped Commission, Overtime & Travel Time. Take-home Earnings Circa £50,000-55,000.
• Company Vehicle & Fuel Card
• Company Tablet and Mobile Phone
• Royal London Pension Scheme
• Life Assurance x4 Basic Salary
• Employee Recognition Scheme
• Paid Referrals Scheme (up to £1,000 per successful candidate referral, unlimited referrals)
• Paid Holidays and Bank Holidays
• Holidays increase after each year of service up to 25 days.
• Birthday Holiday
• Mental Health Support Scheme
• Long Service Award (increments of 5 years)
• Access to continued training at our clients academy
• Development & Progression opportunities
• 4-Day induction upon start providing you with a full introduction to the company, training, assessments, portal access, issue of vehicle & equipment.