Service Fire and Security Engineer

4Way Recruitment Ltd; St Albans; On-site; GBP 40,000 - 45,000; Full time

Benefits offered by this job

Company vehicle

Private healthcare

Extra holiday days for attendance

Manufacturer training

Standby rate for call-outs

Job summary

4Way Recruitment Ltd partners with an accredited provider to secure a permanent Service Engineer for fire and security systems. Location covers North London, parts of Bedfordshire and Hertfordshire, with a salary of £40,000–£45,000 and travel time paid. A company vehicle, private healthcare and potential extra holiday days reflect the package.

The role emphasises proactive maintenance, quick issue resolution and strong client relationships, supported by manufacturer training.

Qualifications

• Must hold certification in fire and security systems.
• Minimum of 2 years of industry experience.
• Strong problem-solving skills and ability to work under pressure.
• Excellent communication and interpersonal skills.
• Valid UK driving licence and trade cards such as ECS or IPAF/PASMA.

Responsibilities

• Provide first-line technical support to clients, diagnose and troubleshoot.
• Regular maintenance and servicing of fire and security systems to standards.
• Respond promptly to reactive maintenance requests and call-outs.
• Maintain strong client relationships and provide expert advice.
• Keep accurate service records and prepare detailed performance reports.

Job description

Service Engineer – £40,000 - £45,000 basic, Travel Time Paid, Overtime available.

Location of works: North London, parts of Bedfordshire and Hertfordshire.

Salary Bracket: £40,000 - £45,000

Industry: Fire and Security Systems

About Our Customer

4way Recruitment has partnered directly with an accredited provider to secure a permanent Service Engineer for their team. Our customer is a key provider of fire and security systems and, due to expansion and growth, they are now looking to add to their team.

This role is perfect for a proactive individual with a strong background in fire and security systems who is looking to maximise their earning potential and advance their career. Additionally, the role comes with a company vehicle, private healthcare, and the chance to earn extra holiday days for excellent attendance.

Salary and Benefits - Service Engineer

• Competitive base salary up to £45,000 basic significant OTE potential through travel, overtime, and weekend work.
• Includes a company vehicle for personal use.
• Supported by private healthcare and a discretionary sick pay policy.
• Additional holiday days earned for perfect attendance each quarter.
• Backed by a standby rate for call-outs and comprehensive manufacturer training.

Key Responsibilities - Service Engineer

• Accountable for providing first-line technical support to clients, diagnosing and troubleshooting issues efficiently.
• Responsible for conducting regular maintenance and servicing of fire and security systems, ensuring compliance with industry standards.
• Takes ownership of responding promptly to reactive maintenance requests and emergency call-outs.
• Provides direction on establishing and maintaining strong client relationships, offering expert advice and support.
• Holds overall responsibility for maintaining accurate service records and preparing detailed reports on system performance.

Skills and experience - Service Engineer

• Brings certification in relevant fire and security systems with a minimum of 2 years of industry experience.
• Demonstrates comprehensive understanding of security and/or fire industry products and applications.
• Holds strong problem-solving skills with the ability to work under pressure.
• Comes with excellent communication and interpersonal skills, ideally also familiar with the latest industry technologies.
• Holds a valid UK driving license and relevant trade cards such as ECS or IPAF/PASMA.

Why Join this Company?

Market Position: A well-established provider with over 30 years of experience, recognised as a Tier 1 supply chain and preferred partner solution.

Work Culture: A supportive and inclusive environment with a commitment to employee development and wellbeing.

Keywords to support your application: Service Engineer | Fire Systems | Security Systems | Fire and Security Service Engineer

indeed tag: IND-LON