Service Facilities Coordinator

ENGINEERINGUK; Welwyn Garden City; Hybrid; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Service Facilities Coordinator to enhance cleaning operations across various stores. This role is pivotal in ensuring a clean and tidy environment, inspiring change, and delivering outstanding service. You will track supplier performance, manage budgets, and collaborate with teams to implement innovative cleaning solutions. With a focus on customer experience, you'll engage in exciting projects that promote efficiency and cleanliness. Join a forward-thinking company that values flexibility and well-being, offering a comprehensive benefits package to support you in and out of work.

Benefits

Annual bonus scheme up to 10%

25 days holiday plus personal day

26 weeks full pay maternity leave

Free 24/7 virtual GP service

Employee Assistance Programme

Mental wellbeing support

Qualifications

• Experience in retail and understanding of maintaining clean environments.
• Knowledge of service facilities, especially cleaning operations.

Responsibilities

• Track and evaluate cleaning supplier performance for continuous improvement.
• Collaborate with suppliers to enhance cleaning operations and implement solutions.

Skills

Budget management

Supervisory skills

Customer-focused approach

Planning and organizing

Basic computer skills (Excel, PowerPoint)

Job description

About the role

We are currently recruiting a Service Facilities Coordinator to join the Business Support team, responsible for overseeing cleaning operations across large, convenience, and distribution stores. The goal is to ensure a clean and tidy environment for customers and colleagues. The role involves inspiring change, developing personal skills, and delivering excellent results through outstanding service.

Responsibilities

1. Track and evaluate cleaning supplier performance, using feedback for continuous improvement.
2. Support supervision of budgets and finances for cleaning services, ensuring efficiency.
3. Collaborate with suppliers to enhance cleaning operations and implement innovative solutions.
4. Gather and act on feedback from stores and customers to improve standards.
5. Lead communication related to cleaning operations, providing stores with relevant and up-to-date information.
6. Engage in innovative cleaning projects, including co-botics, new equipment, and onboarding new suppliers.
7. Work with various teams to ensure effective delivery of cleaning plans and support store operations.
8. Support key change programs and propositions.
9. Ensure training materials are current and engaging, supporting colleagues in maintaining cleanliness standards.
10. Lead projects and trials, assessing operational impacts on stores.
11. Adhere to the business code of conduct, acting with integrity and due diligence.

Minimum requirements

• Experience in retail and understanding of maintaining clean environments.
• Knowledge of service facilities, especially cleaning operations.
• Ability to plan and organize tasks and resources effectively.
• Supervisory skills with a focus on timely completion of tasks.
• Budget management skills.
• Basic computer skills, including Excel and PowerPoint.
• Customer-focused approach to improve customer experience.

Additional information

#LI-HS1

#LI-Hybrid

What’s in it for you?

We offer a benefits package that supports you both in and out of work, including:

• Annual bonus scheme up to 10% of base salary.
• Holiday entitlement starting at 25 days plus a personal day and bank holidays.
• 26 weeks full pay maternity and adoption leave after 1 year of service, followed by statutory leave. Also, 6 weeks fully paid paternity leave.
• Free 24/7 virtual GP service, Employee Assistance Programme, and mental wellbeing support.

About us

At Tesco, we're more than a supermarket—we're a technology company, mobile network, and community supporter. Our colleagues aim to make every day better for customers, colleagues, and communities worldwide. We promote a healthy work-life balance, offering flexible working options and inclusive recruitment processes. We are proud to be a Disability Confident Leader, committed to accessibility and diversity. If you need support during your application, please visit our accessibility page.