Service Engineer (Waste Water)

UBT; England; On-site; GBP 35,000 - 45,000; Full time

Job summary

An established industry player in the water sector is seeking a dedicated Service Engineer to join their vibrant team. This role involves covering the southern region, responding to maintenance and repair requests while ensuring exceptional customer service. As a Service Engineer, you will utilize your mechanical and electrical expertise to install, commission, and maintain pump systems. You'll be part of a family-run SME that values professionalism and customer satisfaction. If you are self-motivated with a strong work ethic and a passion for problem-solving, this opportunity could be the perfect fit for you.

Benefits

Company van

Overtime paid at Time and a half

On call allowance

Tools

Mobile phone

Qualifications

• Technical knowledge of water boosting technology and packaged pump stations.
• Experience in the pump industry or construction-related roles.

Responsibilities

• Install, commission, service, and repair pumps and mechanical equipment.
• Conduct site visits and produce detailed reports and recommendations.

Skills

Mechanical knowledge

Electrical knowledge

Problem-solving skills

Communication skills

Self-motivation

Education

Confined Space Entry Qualification

Current CSCS qualification

Emergency First Aid at Work Qualification

Tools

Tools

Mobile phone

Job description

Description

Location: Covering the South

We are currently seeking a Service Engineer to join a rapidly growing, family-run SME. As a Service Engineer, you will be an integral part of a vibrant team. The company Headquarters is based in Gloucester, and they operate within the water industry. You will be covering the south side of the M25 responding to maintenance, repairs, and commissioning requests. You must have both Mechanical and Electrical knowledge.

Principal Responsibilities:

• Deliver exceptional customer service through expert product and technical knowledge, reinforcing the brand.
• Install, commission, service, and repair pumps, pump systems, and other mechanical equipment.
• Conduct site visits as scheduled by the service manager, providing detailed reports and recommendations.
• Attend emergency call-outs, performing necessary repairs and communicating effectively with the team.
• Ensure safety at all times, producing robust risk assessments and method statements.
• Maintain professionalism and diligence, prioritizing customer satisfaction and outstanding service.
• Perform routine preventative maintenance on wastewater systems, identifying and addressing faults.
• Produce detailed summaries of work, manage work effectively, and communicate progress with schedulers.
• Keep up to date with company policies and procedures, maintaining vehicle cleanliness and stock levels.
• Participate in the on-call rota to provide out-of-hours cover.

Requirements:

• Technical knowledge of water boosting technology and packaged pump stations.
• Experience in the pump industry or construction-related roles.
• Confined Space Entry Qualification.
• Current CSCS qualification.
• Some electrical training.
• Self-motivated with a 'can do' attitude and a high standard of workmanship.
• Excellent problem-solving and critical thinking skills.
• Emergency First Aid at Work Qualification.
• Clean driving license.
• Effective communication skills (verbal, written, and email).
• Beneficial IT skills.

Benefits:

Salary- £35,000- £45,000
Overtime paid at Time and a half
On call allowance
Company van
Tools
Mobile phone