Service Engineer (Waste Water)

UBT; Oxford; On-site; GBP 35,000 - 45,000; Full time

Job summary

An established industry player is looking for a dedicated Service Engineer to join their vibrant team. This role involves installing, commissioning, and maintaining pumps and mechanical systems across Southern England. The ideal candidate will possess a blend of mechanical and electrical knowledge, ensuring exceptional customer service and safety. With a focus on problem-solving and effective communication, you will play a pivotal role in delivering high-quality service. If you're self-motivated and eager to contribute to a family-run SME in the water industry, this opportunity is perfect for you.

Benefits

Company van

Tools

Mobile phone

Overtime pay

On-call allowance

Qualifications

• Technical knowledge of water boosting technology and packaged pump stations.
• Experience in the pump industry or construction-related roles.

Responsibilities

• Install, commission, service, and repair pumps and mechanical equipment.
• Conduct site visits and provide detailed reports and recommendations.

Skills

Mechanical knowledge

Electrical knowledge

Problem-solving skills

Communication skills

IT skills

Education

Confined Space Entry Qualification

Current CSCS qualification

Emergency First Aid at Work Qualification

Tools

Pumps

Pump systems

Maintenance tools

Job description

Location: South/South-West England

We are currently seeking a Service Engineer to join a rapidly growing, family-run SME. As a Service Engineer, you will be an integral part of a vibrant team. The company Headquarters is based Gloucester, and they operate within the water industry. You will cover Southern England responding to maintenance, repairs and commissioning requests. You must have both Mechanical and Electrical knowledge

Principal Responsibilities:

• Deliver exceptional customer service through expert product and technical knowledge, reinforcing the brand
• Install, commission, service, and repair pumps, pump systems, and other mechanical equipment
• Conduct site visits as scheduled by the service manager, providing detailed reports and recommendations
• Attend emergency call-outs, performing necessary repairs and communicating effectively with the team
• Ensure safety at all times, producing robust risk assessments and method statements
• Maintain professionalism and diligence, prioritizing customer satisfaction and outstanding service
• Perform routine preventative maintenance on wastewater systems, identifying and addressing faults
• Produce detailed summaries of work, manage work effectively, and communicate progress with schedulers
• Keep up to date with company policies and procedures, maintaining vehicle cleanliness and stock levels
• Participate in the on-call rota to provide out-of-hours cover
  
  
  

Requirements

• Technical knowledge of water boosting technology and packaged pump stations
• Experience in the pump industry or construction-related roles
• Confined Space Entry Qualification
• Current CSCS qualification
• Some electrical training
• Self-motivated with a "can do" attitude and a high standard of workmanship
• Excellent problem-solving and critical thinking skills
• Emergency First Aid at Work Qualification
• Clean driving license
• Effective communication skills (verbal, written, and email)
• Beneficial IT skills
  
  
  

Benefits

Salary- £35,000- £45,000

Overtime paid at Time and a half

On call allowance

Company van

Tools

Mobile phone