Service Engineer (London)

TN United Kingdom; London; On-site; GBP 35,000 - 55,000; Full time

Job summary

Join a well-established, family-owned business as a Service Engineer in London. This role offers an exciting opportunity to work with integrated security systems, including CCTV and access control. You will be responsible for both reactive and preventative maintenance, ensuring the smooth operation of security systems around the clock. With a commitment to employee growth and a supportive work environment, this position is perfect for those looking to advance their career in a collaborative setting. If you have a passion for service delivery and a keen eye for detail, we would love to hear from you!

Benefits

Competitive salary

Career growth opportunities

Supportive work environment

Training opportunities

Contribution to a growing company

Qualifications

• Proven experience in service delivery and maintenance of security systems.
• Good understanding of PC hardware and software systems.

Responsibilities

• Attend reactive and planned maintenance calls for security systems.
• Document tasks and ensure adherence to client and company standards.

Skills

Service Delivery

CCTV Systems

Intruder Detection

Intercom Systems

Access Control

PC Hardware and Software

Job description

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Gratte Brothers Security Systems & Software (GBSM) is currently recruiting for a Service Engineer based in the London area.

This role presents an exciting opportunity to join a well-established, family-owned business committed to empowering its employees, supporting professional growth, and fostering a positive working environment for all.

About the Role:
As a Service Engineer, you’ll be responsible for attending both reactive and planned preventative maintenance calls to provide vital support to our clients. Naturally, the smooth running of any building and its systems must be maintained around the clock – so you’ll also be included on our out-of-hours call rota which will require you to attend to calls outside of normal working hours. When on calls, you’ll need to document all tasks carried out and ensure that client and company standards are adhered to – so it’s crucial that you’re organised and have an eye for the small details.

When it comes to knowledge and experience, we’re looking for someone who knows the security world and its systems inside-out. Particularly someone with proven experience in a service delivery role and in the service and maintenance of large integrated security systems such as CCTV, intruder detection, intercom, and access control.

Other requirements for this position include a good understanding of PC hardware and software systems, the ability to converse with both technical and non-technically minded people to resolve issues and a careful approach when it comes to the quality of your own and other’s work.

Does this sound like you? If yes, please apply via the button below – we’d love to hear from you.

• Competitive salary and benefits package.
• Opportunity for career growth and development.
• Collaborative and supportive work environment.
• Training and cross-training opportunities.
• Contribution to a dynamic and growing company.

About Us:Gratte Brothers Group consist of five business divisions; Gratte Brothers Limited, Gratte Brothers Catering Equipment Limited, Gratte Brothers Specialist Services, Gratte Brothers Technical Services and Gratte Brothers Security Management. Our Head Office is based in King’s Cross, London, with several further UK locations dedicated to specific functionalities. As a Group, we deliver a comprehensive range of building services with an impeccable reputation for quality. As we’ve grown over the past 75 years, we’re proud to have remained a family-owned business. So, when you join Gratte Brothers you don’t just join a team, you join a family!

Before applying, please see the full job description below to find out more:
Service Engineer – London | Job Overview