Service Engineer - Fire & Security

Securitas Technology UK; Motherwell; On-site; GBP 32,000 - 42,000; Full time

Job summary

A leading security solutions provider is seeking a Service Engineer in Motherwell, Scotland. The role involves maintaining and servicing fire and security systems, delivering top-notch customer service, and resolving daily service calls. Candidates should have at least 3 years’ experience and a clean driving licence. Join a team offering competitive salary and growth opportunities as you contribute to ensuring safety and security in client locations.

Qualifications

• At least 3 years' experience in the security systems industry.
• Proven field service/technical experience.
• Clean full UK driving licence.
• Strong problem-solving skills and ability to work independently.
• Ability to spot and refer potential sales opportunities.
• Strong problem‑solving skills and ability to work independently.
• Ability to spot and refer potential sales opportunities (commission available).
• Good communication, time management, and planning skills.

Responsibilities

• Maintain and service fire & security systems.
• Deliver excellent customer service.
• Attend and resolve daily service calls.
• Manage vehicle and stock maintenance.
• Join the call-out rota for additional earning potential.
• Join the call‑out rota, with opportunities for additional earning potential.
• Work flexibly when needed to meet client demand.
• Be based within ~30 minutes of your working area for responsive service.

Skills

Problem-solving skills

Communication skills

Time management

Planning skills

Independent work

Tools

PDA management software

CCTV systems

Intruder systems

Access Control systems

Job description

Service Engineer – Fire & Security – Securitas Technology UK

Location: Motherwell, Scotland

Pay: Competitive salary with growth opportunities

Job Description

In this role you will maintain and service fire & security systems, taking ownership of issues, resolving them effectively and preventing future challenges.

• Deliver excellent customer service, working closely with the Area Supervisor and National Call Centre.
• Use PDA management software to manage service calls and maintenance visits.
• Attend and resolve daily service calls plus scheduled maintenance work.
• Take responsibility for vehicle and stock, ensuring proper maintenance.
• Bring a proactive, positive “can‑do” approach to every job.
• Join the call‑out rota, with opportunities for additional earning potential.
• Work flexibly when needed to meet client demand.
• Be based within ~30 minutes of your working area for responsive service.

Qualifications

• Eligible to obtain Security Clearance (SC).
• At least 3 years’ experience in the security systems industry.
• Proven field service/technical experience.
• Clean full UK driving licence.
• Solid understanding of industry standards.
• Right to work in the UK, with a 5‑year checkable history.
• Strong problem‑solving skills and ability to work independently.
• Ability to spot and refer potential sales opportunities (commission available).
• Good communication, time management, and planning skills.

Technical Knowledge

• Intruder systems: Texecom, Galaxy, Pacom & GE ranges.
• Access Control (PC‑based & standalone): Lenel, CEM, C‑Cure, PAC & Paxton.
• CCTV systems across analogue and IP platforms.
• Advantageous: experience with Milestone, Dahua, Genetec, and CEM.
• Strong IP networking skills and understanding of basic electrical principles.