Service Technician (m/f/d)

IKA – Laboratory, Analytical and Process Technology; Oxford; On-site; GBP 20,000 - 25,000; Full time

Benefits offered by this job

Exciting working environment

Wide range of development opportunities

Competitive remuneration

Dynamic, innovative team

Job summary

A leading supplier of laboratory equipment in Oxford is seeking a full-time intern to support the installation and maintenance of innovative analytical systems. The ideal candidate will have an educational background in engineering and a strong communication skillset. An exciting work environment and competitive remuneration await the successful applicant.

Qualifications

• Knowledge of electrical/electronic schematics and mechanical drawings.
• Initial practical experience in a related field (1–2 years).
• Good command of English; additional languages are an advantage.

Responsibilities

• Support installation, commissioning, maintenance, and repair of equipment.
• Assist service activities for process units at customer labs.
• Plan and coordinate travel for on-site service.

Skills

Communication skills

Customer-oriented mindset

Problem-solving attitude

Willingness to learn

Teamwork

Education

Educational background in electrical, mechanical engineering or equivalent

Tools

SAP

MS Office

Job description

IKA is a leading supplier of innovative and high‑quality equipment and system solutions in the fields of laboratory, process and analysis technology. We have been setting standards in research and industrial production for over 100 years worldwide. Our products and solutions are used in the chemical, pharmaceutical, food, cosmetics and biotechnology industries. Today we employ almost 1,000 people at sixteen locations on five continents.

Your Tasks

• Support the installation (IQ/OQ), commissioning, maintenance and repair of laboratory, analytical and process technology equipment.
• Assist with service activities for process units and instruments at customer laboratories and facilities.
• Plan and coordinate travel for on‑site service, installation and commissioning.
• Maintain accurate records of all service activities and customer history in SAP.
• Set up and maintain demo equipment for exhibitions and internal testing.
• Prepare service reports and provide feedback to the Head of Service.
• Manage spare parts, stock levels and shipping processes.
• Organise and document stock movements (e.g., internal transfers, goods receipt/dispatch).
• Investigate and reconcile stock between SAP and external systems.

Your Profile

• Educational background in electrical, mechanical engineering or equivalent technical training.
• Knowledge of electrical/electronic schematics, mechanical drawings and ideally prior exposure to pneumatic or hydraulic systems.
• Initial practical experience (e.g., internship, trainee programme, or up to 1–2 years in a related field).
• Good command of English; additional languages are an advantage.
• Strong communication skills, customer‑oriented mindset and willingness to learn.
• High motivation, problem‑solving attitude and ability to work both in a team and independently after training.
• Willingness to travel frequently.
• Valid driver’s licence.
• Familiarity with Windows and MS Office; experience with SAP is a plus.

What We Offer

• An exciting working environment with a wide range of development opportunities.
• The chance to work in a globally recognised company and contribute to strengthening the IKA brand.
• Competitive remuneration.
• A dynamic, agile team and an innovative working environment.

Seniority level

• Internship

Employment type

• Full‑time

Job function

• Engineering and Information Technology

Industries

• Machinery Manufacturing