Service Engineer

Mansell Recruitment Group; West of England; On-site; GBP 36,000 - 54,000; Full time

Benefits offered by this job

Company vehicle

Private healthcare

Pension

25 days' annual leave

Expenses package

Tools, laptop, tablet and phone

Company uniform

Structured training and development

Job summary

Mansell Recruitment Group is seeking a skilled Planned Service Engineer to support sheet metal machinery across Bristol and the M5 region. You will perform planned maintenance, fault-finding and breakdown repairs on industrial machine tools, working directly with customers to ensure safe and efficient operation.

The role suits an electrically and mechanically minded engineer who enjoys problem-solving, customer interaction and working independently in the field.

Qualifications

• Engineering qualification ideally HNC or degree level
• Field service experience with machine tools is advantageous
• Good electrical fault-finding and schematic interpretation skills
• Understanding of mechanical, hydraulic and electronic systems
• PLC knowledge and practical mechanical engineering skills
• Ability to work independently, manage pressure and resolve issues
• Excellent communication skills with customers at all levels
• Flexible with working hours and travel
• Self-motivated with focus on customer satisfaction and quality
• Professional presentation and high standards

Responsibilities

• Diagnose and rectify machinery faults and operational issues.
• Carry out routine servicing and planned maintenance of machines and equipment.
• Provide customers with training on operation, maintenance and safety.
• Interpret electrical, electronic, hydraulic and mechanical drawings.
• Undertake electrical fault-finding and read schematics.
• Apply PLC and mechanical knowledge to diagnose and resolve problems.
• Promote consumables, maintenance contracts and related products.
• Deliver excellent customer service and maintain high standards.
• Manage workloads while travelling between customer sites in the region.

Skills

Electrical knowledge

Fault finding

Mechanical skills

Customer communication

PLC knowledge

Independent worker

Travel flexibility

Education

Engineering qualification (HNC or degree)

Job description

We are recruiting for a Planned Service Engineer to join an established engineering service team supporting customers across the sheet metal machinery industry. This role will cover Bristol and the M5.

This is an excellent opportunity for an electrically and mechanically skilled engineer to undertake planned maintenance, fault-finding and breakdown repairs on industrial machine tools. You will work directly with customers, providing technical support, training and servicing to ensure machinery operates safely and efficiently.

The role will suit an enthusiastic, self-motivated engineer who enjoys problem-solving, customer interaction and working independently in a field-based position.

Full training will be provided through a structured programme combining in-house and field-based learning.

Key Responsibilities

• Diagnose and rectify machinery faults, breakdowns and operational issues.
• Carry out routine servicing and planned maintenance of machines and associated equipment.
• Provide customers with training on machinery operation, maintenance and safety procedures.
• Interpret electrical, electronic, hydraulic and mechanical drawings and systems.
• Undertake electrical fault-finding, including reading and understanding electrical schematics.
• Apply PLC and mechanical engineering knowledge to diagnose and resolve technical problems.
• Identify opportunities to promote consumables, maintenance contracts and additional machinery-related products.
• Deliver excellent customer service while maintaining high professional standards.
• Manage workloads effectively while travelling between customer sites across the region.

Skills & Experience Required

• A suitable engineering qualification, ideally HNC or degree level, or an equivalent engineering apprenticeship.
• Previous field service experience with machine tools would be advantageous.
• Good electrical engineering knowledge, including fault-finding and schematic interpretation.
• Understanding of mechanical, hydraulic and electronic systems.
• PLC knowledge and practical mechanical engineering skills.
• Ability to work independently, manage pressure and resolve technical issues efficiently.
• Excellent communication skills, with the confidence to liaise professionally with customers at all levels.
• A flexible approach to working hours and travel.
• A self-motivated attitude, with a strong focus on customer satisfaction and service quality.
• Professional presentation and a commitment to maintaining high standards.

Salary & Benefits

• Competitive salary plus performance-related bonus, depending on experience.
• Company vehicle.
• Private healthcare.
• Pension contribution.
• 25 days' annual leave plus bank holidays.
• Excellent expenses package.
• Full tooling, laptop, tablet and mobile phone provided.
• Company uniform provided.
• Structured training and ongoing technical development