Service Engineer

Mansell Recruitment Group; Hemel Hempstead; On-site; GBP 32,000 - 52,000; Full time

Benefits offered by this job

Company vehicle

Private healthcare

Pension plan

25 days + bank holidays

Expenses package

Tools and devices provided

Company uniform

Training and development

Job summary

Mansell Recruitment Group is seeking a proactive Planned Service Engineer to join our established engineering service team. The role covers field-based work across Bristol and the M5 corridor, travelling between customer sites to service sheet metal machinery and perform fault finding, maintenance and safety checks.

You will work directly with customers, provide technical support and training, interpret electrical, hydraulic and mechanical drawings, and apply PLC knowledge to diagnose problems.

Qualifications

• An engineering qualification (HNC/degree) or engineering apprenticeship.

Responsibilities

• Diagnose and rectify machinery faults, breakdowns and operational issues.
• Carry out routine servicing and planned maintenance of machines and associated equipment.
• Provide customers with training on machinery operation, maintenance and safety procedures.
• Interpret electrical, electronic, hydraulic and mechanical drawings and systems.
• Undertake electrical fault-finding, including reading and understanding electrical schematics.
• Apply PLC and mechanical engineering knowledge to diagnose and resolve technical problems.
• Identify opportunities to promote consumables, maintenance contracts and additional machinery-related products.
• Deliver excellent customer service while maintaining high professional standards.
• Manage workloads effectively while travelling between customer sites across the region.

Skills

Electrical engineering

Mechanical engineering

PLC knowledge

Field service experience

Schematic interpretation

Communication skills

Independent working

Travel flexibility

Education

HNC/degree

Engineering apprenticeship

Tools

PLC systems

Electrical schematics

Job description

We are recruiting for a Planned Service Engineer to join an established engineering service team supporting customers across the sheet metal machinery industry. This role will cover Bristol and the M5.

This is an excellent opportunity for an electrically and mechanically skilled engineer to undertake planned maintenance, fault-finding and breakdown repairs on industrial machine tools. You will work directly with customers, providing technical support, training and servicing to ensure machinery operates safely and efficiently.

The role will suit an enthusiastic, self-motivated engineer who enjoys problem-solving, customer interaction and working independently in a field-based position.

Full training will be provided through a structured programme combining in-house and field-based learning.

Key Responsibilities

• Diagnose and rectify machinery faults, breakdowns and operational issues.

• Carry out routine servicing and planned maintenance of machines and associated equipment.

• Provide customers with training on machinery operation, maintenance and safety procedures.

• Interpret electrical, electronic, hydraulic and mechanical drawings and systems.

• Undertake electrical fault-finding, including reading and understanding electrical schematics.

• Apply PLC and mechanical engineering knowledge to diagnose and resolve technical problems.

• Identify opportunities to promote consumables, maintenance contracts and additional machinery-related products.

• Deliver excellent customer service while maintaining high professional standards.

• Manage workloads effectively while travelling between customer sites across the region.

Skills & Experience Required

• A suitable engineering qualification, ideally HNC or degree level, or an equivalent engineering apprenticeship.

• Previous field service experience with machine tools would be advantageous.

• Good electrical engineering knowledge, including fault-finding and schematic interpretation.

• Understanding of mechanical, hydraulic and electronic systems.

• PLC knowledge and practical mechanical engineering skills.

• Ability to work independently, manage pressure and resolve technical issues efficiently.

• Excellent communication skills, with the confidence to liaise professionally with customers at all levels.

• A flexible approach to working hours and travel.

• A self-motivated attitude, with a strong focus on customer satisfaction and service quality.

• Professional presentation and a commitment to maintaining high standards.

Salary & Benefits

• Competitive salary plus performance-related bonus, depending on experience.

• Company vehicle.

• Private healthcare.

• Pension contribution.

• 25 days' annual leave plus bank holidays.

• Excellent expenses package.

• Full tooling, laptop, tablet and mobile phone provided.

• Company uniform provided.

• Structured training and ongoing technical development.