Service Engineer

Clymac Limited; West Midlands; On-site; GBP 28,000 - 36,000; Full time

Job summary

Clymac Limited is looking for a Fire Alarm Engineer to join our UK team. You will maintain and service fire alarm systems, emergency lighting, and portable extinguishers across assigned sites, ensuring compliance with current standards and customer requirements.

The role requires a full, clean UK driving license, strong customer service skills, and the ability to work independently as well as part of a team. Standard hours are 08:30 to 17:00, with on-call or overtime as needed.

Qualifications

• Hold relevant industry qualifications.
• Have proven experience in maintaining and servicing fire alarm systems.
• A desire to thrive in the Fire and Security Industry.
• Possess strong customer service skills and ability to build positive relationships with clients.
• Highly organised.
• Excellent communicator.
• Have a full, clean UK driving license.
• Are flexible and able to work on-call or overtime as required (callout rota is currently 1 week in 10).

Responsibilities

• Maintain Fire Systems, Emergency Lighting and Portable Extinguishers in your assigned area.
• Carry out minor remedial works that arise during the maintenance visit
• Plan routine maintenance calls within your area.
• Maintain effective communication with customers when planning site visits.
• Maintain your stock levels with support from your team leader
• Attend training sessions to further your development
• Attend weekly engineering team meetings.
• Identify any personal training and development needs to help you provide the best possible customer service.

Skills

Self-awareness

Ownership

Personable

Communication skills

Independent working

Teamwork

Driving license

On-call / overtime

Education

Relevant industry qualifications

Job description

Accountability: Do you take responsibility for what you do and make sure you follow things through?

• -Self-awareness: Are you aware of how you work, how you come across, and where you can improve?
• -Ownership: Do you step up, take charge of tasks, and look for solutions instead of waiting to be told?
• -Personable: Are you easy to talk to and someone who builds good relationships with others?

Clymac's Fire Alarm Engineers

Our engineers primarily maintain and life protection systems (Fire Alarms, Portable Extinguishers and Emergency Lighting) whilst occasionally attending sites with security systems, in line with current standards and customer requirements. The successful engineer will contribute to a united team that strives to deliver world-class customer service.

• -Maintain Fire Systems, Emergency Lighting and Portable Extinguishers in your assigned area.
• -Carry out minor remedial works that arise during the maintenance visit
• -Plan routine maintenance calls within your area.
• -Maintain effective communication with customers when planning site visits.
• -Maintain your stock levels with support from your team leader
• -Attend training sessions to further your development
• -Attend weekly engineering team meetings.
• -Identify any personal training and development needs to help you provide the best possible customer service.
• -All of our engineers work our standard hours of 08:30 - 17:00

Our Systems

Fire: Gent, Notifier, Kentec, Ziton, Advanced, Morley, C-Tec, Protec

At Clymac, we value skilled and dedicated professionals who take pride in their work. In addition to the core qualities of a Clymac employee - positive attitude, excellent communication skills, professional conduct, and ability to work independently and as part of a team - we are looking for candidates who:

• -Hold relevant industry qualifications
• -Have proven experience in maintaining and servicing fire alarm systems
• -A desire to thrive in the Fire and Security Industry
• -Possess strong customer service skills and ability to build positive relationships with clients
• -Highly organised
• -Excellent communicator
• -Have a full, clean UK driving license
• -Are flexible and able to work on-call or overtime as required (callout rota is currently 1 week in 10)

Are you passionate about safety and security? Since 1992, Clymac has been a leader in delivering fully integrated Fire & Security Systems across the UK. We're looking for dedicated professionals to join our team and help us continue our mission of providing top-notch protection and peace of mind to our clients.

At Clymac, you'll have the opportunity to work with cutting-edge technology and be part of a team that values innovation, excellence, and customer satisfaction. If you're ready to make a difference and grow your career with a trusted industry specialist, we want to hear from you!