Service Engineer

irco; Poole; Remote; GBP 30,000 - 45,000; Full time

Job summary

A leading industrial services provider is seeking a Field Service Engineer to perform mechanical repairs and installations of equipment at customer locations across the UK. The ideal candidate will hold a recognised engineering qualification, possess a full UK driving licence, and have strong communication skills. The role includes extensive travel and offers a comprehensive benefits package including company pension and medical cover.

Benefits

Company pension contribution

Westfield health medical cover

25 days holiday + 8 bank holidays

Death in service benefit of 4× salary

Employee Assistance Programme

Qualifications

• Recognised engineering qualification required.
• Minimum GCSEs in Maths and English needed.
• Full UK driving licence essential.

Responsibilities

• Perform mechanical repairs and servicing at customer locations.
• Conduct site surveys for equipment upgrades.
• Ensure compliance with health and safety standards.

Skills

Debugging

Computer Networking

Technical Support

Troubleshooting

Education

Recognised engineering qualification

Minimum GCSEs in Maths and English

Tools

Microsoft Office

Job description

Job Title

Field Service Engineer

Location

Remote - UK

About Us

Industrial Blower Services has been a leading provider of air and gas moving solutions for over 30 years. As the UK’s largest independent blower specialist, IBS has a rich history of delivering high‑quality products and exceptional service to customers across various sectors. In 2021, Industrial Blower Services was acquired by Ingersoll Rand, a global leader in industrial equipment and services. With the support and resources of Ingersoll Rand, IBS is poised for significant growth in the coming years.

Job Summary

As a Field Service Engineer at Industrial Blower Services you will be responsible for the mechanical repair, service, installation and commissioning of rotating plant equipment including blowers, vacuum pumps and related systems. Your role will primarily involve mechanical work with potential for electrical tasks if applicable to your skills. You will be required to travel to customer sites across the UK conducting maintenance, troubleshooting and equipment installations.

Responsibilities

• Perform mechanical repairs, servicing, installations and commissioning of blowers, vacuum pumps and rotating plant equipment at customer locations.
• Conduct site surveys for equipment upgrades and ongoing maintenance.
• Carry out routine tasks such as oil changes, belt adjustments, bearing lubrication and seal/gasket replacements.
• Identify and rectify mechanical and electrical faults on a wide range of blower and vacuum technologies.
• Remove and reinstall equipment as needed including the management of hire equipment.
• Ensure compliance with all company and site‑specific health, safety and environmental standards.
• Complete service reports, RAMS and other necessary documentation.
• Liaise with customer engineers and site managers to discuss technical issues and solutions.
• Report any safety hazards, accidents or defects immediately.
• Attend customer‑specific and industry‑required training as needed.
• Regular travel is required within the UK with occasional overnight stays depending on job location.

Basic Qualifications

• Recognised engineering qualification.
• Minimum GCSEs in Maths and English.
• Full UK driving licence.
• Excellent communication and interpersonal skills with the ability to work effectively in a team environment.
• Knowledge of health and safety regulations and standards applicable to mechanical engineering.
• Good computer literacy with knowledge of Microsoft Office suites.
• Competent in electrical or control system experience is advantageous but not required.

Key Competencies

• Well organised and good time‑keeping.
• Fully competent in all mechanical engineering.
• Customer‑focused and driven to provide consistently high service levels.
• Prepared to travel both in the UK and work away occasionally from home independently or as a team.
• Ability to work on own initiative and self‑manage in remote locations.
• Approachable and proactive problem solver.
• Encourage diversity and inclusivity.

What we Offer

• Company pension contribution.
• Westfield health medical cover.
• 25 days holiday + 8 bank holidays (option to purchase up to 5 days pro‑rata for part‑time).
• Free parking.
• Death in service benefit of 4 × salary.
• Cycle scheme.
• Employee Assistance Programme.
• Refer a friend scheme.
• Electric car scheme (after probation period).
• 10 % of salary in shares after 1 year of employment.

Key Skills

Debugging, Computer Networking, ConnectWise, PKI, PowerShell, Windows, C#, Automotive Diagnostics, Medical Imaging, Azure, Technical Support, Troubleshooting.