Service Engineer

KandD Recruitment; High Wycombe; On-site; GBP 30,000 - 34,000; Full time

Benefits offered by this job

Profit-share scheme

Healthcare cash plan

Employer-backed pension

Job summary

KandD Recruitment is seeking a skilled Service Engineer for a field-based role covering High Wycombe, Welwyn Garden City and the Home Counties. You will troubleshoot and repair premium windows, doors and conservatories, delivering exceptional on-site service.

The role offers a competitive salary £30,000 - £34,000 per annum with performance incentives and a profit-share scheme, plus 22 days leave, pension, healthcare, and ongoing professional training.

Qualifications

• Proven experience in window, door, and conservatory installation or service engineering.
• Full UK driving license is required.
• Hands-on, proactive with strong customer etiquette and communication.

Responsibilities

• Diagnose and remediate issues with premium window, door, and conservatory products.
• Perform high-quality remedial work, including installing sealed units, replacing sashes, and fitting door slabs.
• Adjust hardware and framework; replace small parts and fix conservatory roof leaks.
• Provide outstanding customer service as the professional face of the brand on-site.

Skills

Industry expertise

Mobility

Professional mindset

Autonomy

Organization

Job description

Salary: GBP30000 - GBP34000 per annum

Location:Field-based covering High Wycombe, Welwyn Garden City, and the Home Counties

Salary:Competitive + Performance Incentives & Profit Share

Job Type:Full-Time, Permanent

Opportunity Overview

K&D Recruitment is delighted to partner with the region’s premier installer of high-end orangeries, conservatories, garden rooms, and architectural aluminum windows and doors.

On behalf of our client, we are seeking a skilled and customer-focusedService Engineerto join their expanding field team. If you are a hands-on problem solver who takes immense pride in your craftsmanship and enjoys the freedom of a field-based role, this is the perfect career move for you.

The Role: Variety, Autonomy, and Craftsmanship

In this dynamic position, no two days are ever the same. One day you’ll be fine-tuning high-spec bi-fold doors or sealing a bespoke conservatory roof; the next, you’ll be troubleshooting a complex issue on-site and delivering an exceptional customer experience.

Key Responsibilities

• Diagnostic & Remedial Work:Identify and rectify issues with premium window, door, and conservatory products under warranty.
• Precision Repairs:Conduct high-quality remedial works, including installing sealed units, replacing sashes, and fitting door slabs.
• Hardware & Framework Adjustments:Handle door adjustments, replace small parts (hinges, handles), and expertly track down and resolve conservatory roof leaks.
• Customer Excellence:Act as the professional face of the brand, ensuring absolute customer satisfaction through polite and efficient service.

What We Are Looking For

• Industry Expertise:Proven experience in window, door, and conservatory installation or service engineering is essential.
• Mobility:A full UK driving license is required.
• Professional Mindset:Excellent customer etiquette, common sense, and the ability to think on your feet.
• Autonomy:Highly proactive with the ability to work independently without close supervision, while remaining a reliable team player.
• Organization:Strong time-management skills paired with clear, professional communication.

Our client truly values their team and offers an exceptional working environment alongside a brilliant rewards package:

• Financial Growth:Company profit-share scheme and performance-based employee incentives.
• Health & Security:Comprehensive healthcare cash plan and an employer-backed pension scheme (post-probation).
• Time Off:22 days of annual leave, plus special rewards for milestone birthdays and long service.
• Career Progression:Ongoing professional training and technical development.
• Company Culture:Regular team social events, generous staff discounts, and employee referral schemes.