Service Engineer

Witan Search; Greater London; Hybrid; GBP 35,000 - 55,000; Full time

Job summary

Witan Search is seeking a field-based technical specialist to support customers across the UK in metalworking fluids, coolants and related fluids. You will pair hands-on service with technical analysis to boost machining performance and tool life.

You will operate autonomously, liaising with engineering, production and procurement teams, delivering clear reports and supporting trials while expanding existing accounts and managing your regional visit schedule.

Qualifications

• Experience with metalworking fluids, industrial lubricants, or related technical products.
• Understanding of CNC machining and precision engineering operations.
• Experience carrying out on-site testing and fluid condition monitoring.
• Strong communication and relationship-building skills.
• Ability to work independently in a field-based role.
• Good IT and reporting skills.

Responsibilities

• Conduct on-site servicing and monitoring of metalworking fluids, coolants, lubricants, and cleaning systems
• Perform fluid analysis including pH, concentration, contamination, tramp oil, and bacterial testing
• Troubleshoot machining and fluid performance issues to improve tool life and process efficiency
• Deliver clear technical reports and maintain accurate service documentation
• Support product trials, new implementations, and customer training activities
• Identify opportunities to grow existing accounts through additional products and services
• Build strong customer relationships across manufacturing and engineering environments
• Manage your own regional visit schedule while maintaining high service standards

Skills

Metalworking fluids knowledge

CNC machining understanding

On-site testing

Customer relationship management

Independent field-based work

IT/reporting skills

Education

Engineering or technical qualification

Tools

CRM software

MS Excel

Job description

Metalworking Fluids, Industrial Cleaners & Rust Preventatives | UK Field Based

Ready to take your machining or fluid management experience out onto customer sites? This opportunity is ideal for someone with a background in CNC machining, precision engineering, or metalworking fluids who wants to move into a more autonomous, field-based technical role. You'll work directly with manufacturers across the UK, helping customers improve machining performance, extend tool life, and optimise production processes using specialist industrial fluids and chemical solutions.

Blending hands-on technical support with relationship management, this role offers the chance to step beyond the shop floor while still applying your engineering knowledge every day. Working autonomously across Oxfordshire, you'll partner closely with engineering, production, and procurement teams while playing a key role in developing long-term customer accounts.

Key Responsibilities

• Conduct on-site servicing and monitoring of metalworking fluids, coolants, lubricants, and cleaning systems

• Perform fluid analysis including pH, concentration, contamination, tramp oil, and bacterial testing

• Troubleshoot machining and fluid performance issues to improve tool life and process efficiency

• Deliver clear technical reports and maintain accurate service documentation

• Support product trials, new implementations, and customer training activities

• Identify opportunities to grow existing accounts through additional products and services

• Build strong customer relationships across manufacturing and engineering environments

• Manage your own regional visit schedule while maintaining high service standards

Must-Haves

• Experience with metalworking fluids, industrial lubricants, or related technical products

• Understanding of CNC machining and precision engineering operations

• Experience carrying out on-site testing and fluid condition monitoring

• Strong communication and relationship-building skills

• Ability to work independently in a field-based role

• Good IT and reporting skills

Nice-to-Haves

• Experience in a technical service and sales support role

• Knowledge of coolant management systems and fluid control equipment

• Engineering or technical qualification

What's in it for you?

• Join a globally active, family-owned business with strong technical expertise

• Direct access to leadership and fast decision-making

• Ongoing technical training and career development opportunities

• Competitive salary and performance-related incentives

• Collaborative, people-focused culture where your contribution is valued