Service Engineer

WH Bence; Engine Common; On-site; GBP 41,000 - 45,000; Full time

Benefits offered by this job

Competitive salary

Pension contributions

Company van

Company mobile phone

Training programmes available

Call out pay

Overtime opportunities

Job summary

WH Bence is seeking an experienced Service Engineer to join our field service team. You will work from our service premises in Yate, near Bristol, and travel on specialist vehicle contracts across the UK and Ireland.

A service van and company mobile will be provided, with standby call-outs on a rota that may involve overtime and occasional overnight stays. You should have mechanical maintenance experience and be able to diagnose and repair mobile units, with a focus on servicing trailers and

Qualifications

• Must hold a full Category B driving licence to apply
• Sound knowledge of servicing and maintaining trailers and vehicles is required
• Experience in auto vehicle electrics and hydraulics will be advantageous though not essential

Responsibilities

• Carry out mobile servicing, diagnostics, and repair
• Perform breakdown assistance
• Complete service reports and maintain accurate records
• Provide exceptional customer service on-site

Skills

Mechanical background

Maintenance skills

Problem solving

Education

Category B driving licence

Job description

Location

Yate, Bristol, BS37 5NG (Nationwide)

Salary

£40,560 per annum with OTE £45,000 per annum* (dependent on qualifications and experience)

Job Type

Full - time, Permanent, core hours working 08:00 to 16:30 (flexibility required)

About Us

WH Bence has been in business for over 30 years as specialist coachbuilders. Contracts include the manufacture and conversion of vehicles for the emergency services, command & control vehicles, hospitality trailers, racing trailers and mobile medical units. Bence also provides full after sales back-up and servicing throughout the UK and Ireland.

Service Engineer – This Role

We are seeking an experienced Service Engineer with a maintenance and repair background to join our expanding field service team. This is a varied and interesting role that would suit someone with a mechanical background, an eye for detail and general maintenance skills. Due to expansion, specialist coachbuilder WH Bence requires an experienced engineer to join the team. The successful candidate will work at our service premises in Yate, near Bristol, but will also be required to work on our specialist vehicle contracts throughout the UK and Ireland. A service van and company mobile will also be provided as Bence service engineers share a standby call out on rota which involved working overtime, which increased earnings. As this is a mobile role you will be required to stay away from home, occasionally. You will join the current team to provide after-sales support and fulfil long term contracts for preventative maintenance, for which training will be provided. After training you will be expected to be able to problem solve whilst on a client's site with telephone support from the Bence Service Manager.

Key Responsibilities

• Carry out mobile servicing, diagnostics, and repair
• Perform breakdown assistance
• Complete service reports and maintain accurate records
• Provide exceptional customer service on-site

You

• Must hold a full Category B driving licence to apply for this role
• A sound knowledge of servicing and maintaining trailers and vehicles is required
• Experience in auto vehicle electrics and hydraulics will be advantageous though not essential

Benefits

• Competitive salary
• Call out payment
• Paid overtime available
• Pension contributions
• Company van
• Company mobile phone
• Training programmes available