Service Engineer

First Military Recruitment Ltd; Dungannon; On-site; GBP 40,000 - 70,000; Full time

Job summary

First Military Recruitment Ltd is seeking a Service Engineer to join a client in the United Kingdom, travelling internationally to install and service ground support equipment. The role covers installation, commissioning, maintenance, fault finding and providing technical support across multiple levels.

Travel will be required to support customers globally. Candidates should have proven engineering experience, a clean driving licence, and the ability to adapt to changing requirements while

Qualifications

• Proven experience maintaining equipment.
• Ability to read and interpret technical documents.
• Experience in service organisations.
• Industry knowledge and adaptable to new systems.
• Good literacy and numeracy skills.
• Engineering or IT qualification or hands-on electro-mechanical experience.
• Clear communication with all team members.
• Ability to work independently or as part of a team.
• Adaptability to change within a project.
• Ability to fault find, troubleshoot and resolve issues.
• Comply with quality regulations and standards.

Responsibilities

• Install and commission ground support equipment.
• Maintain and service product range.
• Fix warranty issues and report back to office.
• Provide supervisory and technical support to colleagues.
• Ensure work meets guidelines and standards.
• Refer follow-up work to appropriate staff for clients.
• Present a professional appearance and promote company image.
• Set a good example by following rules and site regulations.
• Complete documentation promptly (timesheets, claims, reports).
• Attend training and meetings as required.
• Support management and colleagues as needed.
• Adhere to health & safety guidelines and ISO 9001.

Skills

Equipment maintenance

Technical reading

Service experience

Industry experience

Engineering/IT qualification

Driving licence

Communication

Teamwork

Troubleshooting

Quality standards

Education

Engineering or IT qualification

Job description

Service Engineer (International Travel)

Location: Dungannon, County Tyrone, N.Ireland

Salary: £40k basic - £60k-£70k OTE

Overview:

First Military Recruitment are currently seeking a Service Engineer on behalf of one of our clients.

Our client encourages applications from ex-military personnel however all candidates will be given due consideration.

Duties and Responsibilities:

• Install and commission ground support equipment.
• Maintain and service product range.
• Fix any problems that are within warranty.
• Report any warranty issues back to office.
• Provide supervisory and technical support to colleagues and communicate with staff at all levels.
• Ensure that guidelines and standards of work expected are understood and met.
• Ensure that follow-up work requirements are referred back to the appropriate staff to enable necessary action and recommendations to clients.
• Maintain a professional appearance and manner at all times, consistent with client and company expectations, and in doing so help to promote the image of the company.
• Set a good example to colleagues by observing and obeying all company rules and regulations, complying with all site regulations and safeguarding company property.
• Complete all necessary documentation promptly and in accordance with guidelines or schedules issued (including time sheets, staff expense claims and site reports.).
• Attend all training courses and meetings as required.
• Provide support to management and colleagues.
• Observe and adhere to company health & safety guidelines contributing to a healthy and safe working environment.
• Adherence to ISO 9001 quality management system.
• Adherence to company health and safety procedures.
• Maintain a clean and tidy works area.

Skills and Qualifications:

• Proven technical competence and experience with equipment maintenance.
• The ability to read and interpret technical documents such as engineering documents, operation and maintenance instructions.
• Previous experience of working within a service organisation.
• Relevant industry experience and ability to learn new systems.
• Has proven literacy and numeracy skills.
• Qualified in an engineering or IT discipline, or hands on engineering experience in electro-mechanical engineering.
• Able to communicate problems/issues with all team members.
• Ability to work on your own or as part of their team.
• Ability to adjust to change.
• Ability to fault find, trouble shoot, diagnose and resolve issues.
• Comply with quality regulations & standards.
• Clean current driving licence.
• Available to work flexible hours when require