Service Engineer

Otis Elevator Co.; Belfast; On-site; GBP 42,000 - 46,000; Full time

Job summary

Join an innovative global leader in elevator and escalator services as a Service Engineer in Belfast. This role emphasizes safety and quality, ensuring the reliable operation of a diverse portfolio of units. You will engage directly with customers, perform maintenance, and troubleshoot issues to guarantee optimal performance. With a commitment to employee growth and safety, this company offers a competitive salary, generous benefits, and a supportive environment for your professional development. Become part of a team that values ethics and innovation, contributing to the daily movement of billions around the world.

Benefits

Competitive Salary

Additional Remuneration for On-Call Duty

Generous Incentive Schemes

Option to Purchase Additional Annual Leave

Qualifications

• Qualified to at least NVQ Level 3, J-Module or equivalent.
• In-depth knowledge of various equipment types including lifts and hydraulics.

Responsibilities

• Carry out maintenance and service visits of elevator units.
• Respond proactively to fix breakdowns aiming for first time fix.

Skills

Lift Engineering Principles

Maintenance and Fault Diagnosis

Customer Relationship Management

Safety Compliance

Adaptability

Education

NVQ Level 3 or equivalent

Tools

Electronic and Digital Tools

Job description

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Date Posted:

2024-10-10

Country:

United Kingdom

Location:

Otis Belfast, Uni 1a/b, Westbank Drive, Belfast, BT3 9LA

Job Title

Service and repair engineer

Role Overview

Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity?

Otis is growing and is looking for a maintenance mechanic for one of our entities located in Northern Ireland.

Your priority is to ensure the safety of passengers and technical stakeholders by safely maintaining a portfolio of elevator and escalator units.

On a typical day you will:

• Carry out 100% of the elevator maintenance and service visits of the units within your territory
• Work within your defined geographical area / territory, managing the portfolio of elevators within it
• Respond proactively and quickly to fix any breakdowns, aiming to achieve first time fix
• Carry out minor repairs to achieve continual operation
• Liaise directly with the customer while on site to build a good working relationship
  
  

What you will need to be successful (adjust for local regulations)

• be qualified to at least NVQ Level 3, J-Module or equivalent
• have in-depth knowledge of a variety of different makes and types of equipment, such as dock-levellers, goods and platform lifts, scissor lifts and hydraulics
• demonstrate that you can apply lift engineering principles to maintenance and fault diagnosis
• Hold a drivers license
• You are a committed professional, with safety as your priority
• You are curious, adaptable, and you know how to work alone or in a team
• You are comfortable using electronic and digital tools.
  
  

What’s In It For Me / Benefits

• Competitive basic salary plus allowances
• Additional remuneration for 1-in-4 out of hours call rota
• Generous incentive schemes
• Option to purchase additional annual leave
  
  

The health and safety of our employees is our top priority. We promote this through regular training on the subject of occupational health and safety as well as through an employee support program.

Apply today to join us and build what’s next!

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.

You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.

When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.

Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.

Become a part of the Otis team and help us #Buildwhatsnext!

Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at [e-mail].

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Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Engineering and Information Technology

• Industries

  Consumer Services

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