Service Engagement Navigator

NHS; Barnsley; On-site; GBP 28,000 - 33,000; Full time

Job summary

Join a leading healthcare provider as a Service Engagement Navigator in Barnsley. You will support engagement within the Criminal Justice System, helping individuals navigate their health needs and access vital services. Ideal candidates should have relevant care qualifications and strong communication skills.

Benefits

Bespoke induction training

Career development opportunities

Support from wider team

Qualifications

• Experience of working with service users face to face with various health needs.
• Understanding of complexities in multi-disciplinary working.
• Patient centred values promoting service user involvement.

Responsibilities

• Support individuals in accessing full scope of identified health needs.
• Liaise with services like police, probation, and health services.
• Maintain a programme of support and advocate for service users.

Skills

Excellent communication skills

Proactive problem solving skills

Understanding of clinical governance

Education

Level 3 NVQ/Diploma in Health and/or Social Care

Job description

Job summary

UNLOCK YOUR BEST WORK LIFE

+ MAKE A DIFFERENCE TO EVERY LIFE

This is an opportunity you dont want to miss. At Practice Plus Group we put peoples wellbeing first. Our Health in Justice service line is now expanding into non-Custodial healthcare, a person-centred approach delivered via a solid and consolidated infrastructure aimed to assess individuals mental health and neurodiversity requirements, to redirect them to the most appropriate channel. We have an exciting opportunity for a Service Engagement Navigatorto join our team in South Yorkshire.

As a Service Engagement Navigator, you will be involved in the daily support of people across the Liaison and Diversion Service to encourage engagement and help them navigate through the Criminal Justice System. The role is to support access to the full scope of identified health needs, including substance misuse (alcohol and drugs), mental and physical health, homelessness, learning disabilities, exploitation, safeguarding and social care issues.

Location

This role will be based in the Barnsley area with some requirements to travel within South Yorkshire. A driving licence is required.

Hours

8am to 4pm, Monday to Friday.

Salary

This position is full time, working 37.5 hours per week and you will receive a salary of £28,247 to £32,346 depending on experience

Candidates are required to have a Legal right to work in the UK due to the nature of the role, offers of employment will be subject to additional vetting and security checks.

Main duties of the job

As aService Engagement Navigator,your responsibilities will vary. You will:

• be part of an extended team working across Liaison & Diversion service
• liaise with a wide range of services such as the police, probation, courts and legal services as well as both inpatient and community health and social care services
• involved in the daily support of people in touch with children and adults, including those from hard-to-reach communities to engage and navigate through the Criminal Justice System
• support access to the full scope of identified health needs, including substance misuse (alcohol and drugs), mental and physical health, homelessness, learning disabilities, exploitation, safeguarding and social care issues
• provide practical support to individuals, maintaining a programme of support, working with their families, advocating and enabling access to agencies including probation services, community-based organisations, clinics, courts, mental health services and hospitals

How will we support you?

Bespoke induction, including our Introducing Health in Justice training course

Competency framework

Regional and national career development opportunities

Our bespoke Learning Management System to address your learning needs

Support from the wider team

Practice Plus Groups purpose is to Unlock your best work life and we stand by our core values:

• we treat patients as they would like to be treated
• we act with integrity
• we embrace diversity
• we strive to do things better together

About us

Practice Plus Group are the UKs leading independent provider of NHS services to over 40,000 patients in secure environments, always putting their needs first, regardless of their background. We aim to deliver a truly integrated model that will guide all groups involved in the judicial pathway to provide a more meaningful experience to the individuals involved.

Qualifications, skills and experience required:

• Level 3 NVQ/Diploma in Health and/or Social Care or equivalent experience.
• Experience of working with service users, face to face, with a variety of health needs.
• Understanding of the complexities of multi-disciplinary and multi-agency working
• Excellent communication skills and ability to gain appropriate level of consent
• Understanding of clinical governance, health and safety
• Knowledge of evidence based practice, health promotion, NICE guidelines
• Proactive problem solving skills
• Flexible attitude to working arrangements
• Motivated as an individual and when working in a team
• Patient centred values and ability to promote service user involvement

Our person-centred model is focused on providing meaningful pathways to anyone faced with criminal charges, as well as understanding what triggers and socio-economic circumstances might lead to people offending. We will treat individuals more holistically, focusing on the person and early intervention strategies to reduce risks and improve outcomes.

Details Date posted

29 May 2025

Pay scheme

Other

Salary

£28,247 to £32,346 a year £28,247 to £32,346 depending on experience

Contract

Permanent

Working pattern

Full-time

Reference number

11763

Job locations

Magistrates Court, Churchfield

Barnsley

S702HW

Job description Job responsibilities

UNLOCK YOUR BEST WORK LIFE

+ MAKE A DIFFERENCE TO EVERY LIFE

This is an opportunity you dont want to miss. At Practice Plus Group we put peoples wellbeing first. Our Health in Justice service line is now expanding into non-Custodial healthcare, a person-centred approach delivered via a solid and consolidated infrastructure aimed to assess individuals mental health and neurodiversity requirements, to redirect them to the most appropriate channel. We have an exciting opportunity for a Service Engagement Navigatorto join our team in South Yorkshire.

As a Service Engagement Navigator, you will be involved in the daily support of people across the Liaison and Diversion Service to encourage engagement and help them navigate through the Criminal Justice System. The role is to support access to the full scope of identified health needs, including substance misuse (alcohol and drugs), mental and physical health, homelessness, learning disabilities, exploitation, safeguarding and social care issues.

Location

This role will be based in the Barnsley area with some requirements to travel within South Yorkshire. A driving licence is required.

Hours

8am to 4pm, Monday to Friday.

Salary

This position is full time, working 37.5 hours per week and you will receive a salary of £28,247 to £32,346 depending on experience

Candidates are required to have a Legal right to work in the UK due to the nature of the role, offers of employment will be subject to additional vetting and security checks.

Job description Job responsibilities

UNLOCK YOUR BEST WORK LIFE

+ MAKE A DIFFERENCE TO EVERY LIFE

This is an opportunity you dont want to miss. At Practice Plus Group we put peoples wellbeing first. Our Health in Justice service line is now expanding into non-Custodial healthcare, a person-centred approach delivered via a solid and consolidated infrastructure aimed to assess individuals mental health and neurodiversity requirements, to redirect them to the most appropriate channel. We have an exciting opportunity for a Service Engagement Navigatorto join our team in South Yorkshire.

As a Service Engagement Navigator, you will be involved in the daily support of people across the Liaison and Diversion Service to encourage engagement and help them navigate through the Criminal Justice System. The role is to support access to the full scope of identified health needs, including substance misuse (alcohol and drugs), mental and physical health, homelessness, learning disabilities, exploitation, safeguarding and social care issues.

Location

This role will be based in the Barnsley area with some requirements to travel within South Yorkshire. A driving licence is required.

Hours

8am to 4pm, Monday to Friday.

Salary

This position is full time, working 37.5 hours per week and you will receive a salary of £28,247 to £32,346 depending on experience

Candidates are required to have a Legal right to work in the UK due to the nature of the role, offers of employment will be subject to additional vetting and security checks.

Person Specification Qualifications Essential

• Please click the apply button to see the Job Description and Person Specification

Desirable

• Please click the apply button to see the Job Description and Person Specification

Experience Essential

• Please click the apply button to see the Job Description and Person Specification

Desirable

• Please click the apply button to see the Job Description and Person Specification

Additional Criteria Essential

• Please click the apply button to see the Job Description and Person Specification

Desirable

• Please click the apply button to see the Job Description and Person Specification

Person Specification Qualifications Essential

• Please click the apply button to see the Job Description and Person Specification

Desirable

• Please click the apply button to see the Job Description and Person Specification

Experience Essential

• Please click the apply button to see the Job Description and Person Specification

Desirable

• Please click the apply button to see the Job Description and Person Specification

Additional Criteria Essential

• Please click the apply button to see the Job Description and Person Specification

Desirable

• Please click the apply button to see the Job Description and Person Specification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details Employer name

Practice Plus Group

Address

Magistrates Court, Churchfield

Barnsley

S702HW

Employer's website

https://practiceplusgroup.com/our-jobs/join-our-team/ (Opens in a new tab)

Employer details Employer name

Practice Plus Group

Address

Magistrates Court, Churchfield

Barnsley

S702HW

Employer's website

https://practiceplusgroup.com/our-jobs/join-our-team/ (Opens in a new tab)