Service Development Worker

Salford-Council; Salford; On-site; GBP 28,000 - 42,000; Full time

Job summary

Salford City Council is seeking a Services Development Worker to help develop and deliver an enhanced Shared Lives offer. You will work closely with the Registered Manager to drive improvements and engage stakeholders across carers and professionals.

The role involves shaping communications, employing a service design mindset, and piloting new approaches with adult social care leads to improve people’s quality of life. A DBS check is required, with cost coverage details provided in the notice.

Qualifications

• Experience in service design and coproduction.

Responsibilities

• Work with the Shared Lives Registered Manager to develop and deliver an enhanced Shared Lives offer.
• Collaborate with media and communications to shape a plan outlining benefits of Shared Lives for carers and professionals.
• Apply a service design approach to build systems and processes around user experiences.
• Test and pilot new approaches with adult social care leads and practitioners to improve quality of life for service users.

Job description

About us

Salford City Council recognises the role that Shared Lives can play in meeting the needs of vulnerable adults who live in the city in a personalised, flexible & creative way. Provider Services have recently returned in house and as part of our service development we are seeking to enhance our Shared Lives offer, the focus on service growth will help provide greater access to services and relieve pressures on more formal care and support

About you

You will be an innovative thinker who has a passion for improving public services. Your attention to detail and ability to analyse data will ensure a high level of accuracy in service design and implementation. A commitment to coproduction will ensure that the people of Salford can play an active part in the development of services. This post is fixed term and you will have effective programme management skills to keep service transformation on track.

About the role

Working in close partnership with the Shared Lives Registered Manager as the Services Development Worker you will play a key role in the successful development and delivery of an enhanced Shared Lives offer.

Approaching the role with a positive can-do solution focused attitude you would be expected to work with our media and communications team, look to shape a communication plan outlining the benefits of the Shared Lives service for people who are looking to provide caring roles in Salford and to professionals seeking alternative forms of support outside of traditional models of care.

You will use a service design approach to effect change, building systems and processes around the experiences of people and practitioners. In partnership with adult social care service leads and operational practitioners, you will test and pilot new approaches to improve the quality of life to those accessing the service.

Please be aware that this post is subject to a Disclosure and Barring Service (DBS) check and that you will be required to meet the cost of the DBS check – currently £49.50. The payment for this will be deducted from your first four months’ salary payments at a rate of £12.38 per month. If you do not commence employment for any reason but the DBS has been processed, you will be sent an invoice for the payment of £49.50.

If you have lived or worked abroad for 3 months or more in the last 5 years or 12 months or more (whether continuously or in total) in the last 10 years whilst aged 18 or over, please refer to the link below for details for how to obtain your Certificates of Good Character.

https://www.gov.uk/government/publications/criminal-records-checks-for-overseas-applicants

If you have completed the GM Elevate Leadership Development Programme within the last 2 years, please indicate this within the ‘About You’ or ‘Supporting Statement’ section of your application.

What we need from you if you are invited to interview:

• Passport/ID - You will be required to provide original documentation confirming your right to work in the UK. Successful candidates will also be required to provide proof of address.
• Qualifications/registrations – if applicable for the role

Want to know more about Salford? As an authority we are dedicated to improving the lives of our residents, and as an employer we are passionate about helping individuals to thrive in their work. We are committed to developing a diverse and inclusive culture and are proud of our professional accreditations which champion this.

Find out about our city as a place to live, work & grow, and learn more about the amazing work we are doing. You’ll also find out about the wealth of benefits we have to offer you on our Salford pages!

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Our core data protection obligations and commitments are set out in the council’s primary Recruitment and Employment Privacy Notice which can be found at https://www.salford.gov.uk/gdpr