Service Development Manager

JR United Kingdom; London; Remote; GBP 80,000 - 110,000; Full time

Job summary

A leading IT Consultancy seeking a Service and Proposition Development Manager to enhance technical adoption and innovation. The role involves product and service design while collaborating closely with clients and internal teams to drive growth and adapt to market changes. Candidates should have substantial experience in technology fields and engaging with executives.

Qualifications

• 10+ years of experience in a technical leadership role.
• Strong experience working in customer-facing roles.
• Demonstrable experience engaging with C-suite level executives.

Responsibilities

• Lead design resource for development lifecycle of new propositions.
• Conduct briefings to educate customers on technology trends.
• Collaborate with sales teams for pre-sales activities.

Skills

End User Computing

Cloud

M365

AI

Virtual Desktop

Job description

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Service and Proposition Development Manager

Join a leading IT Consultancy as a Service and Proposition Development Manager to drive technical adoption, innovation, and practice growth.

Key Responsibilities:

Product and Service Development

• Working closely with the CTO and Group Forum to understand demand for new/updated propositions and be the lead design resource for the development lifecyle.
• Leading and delivering solution and service design activities for new products and services within the Modern Workplace Practice.
• Acting as a trusted technical advisor, whilst maintaining strong industry expertise and alignment across Modern Workplace industries to understand current and incoming regulatory, competition or market pressures that will inform the Modern Workplace Practice strategy and existing customer requirements.
• Conducting briefings, presentations, workshops to educate customers on technology trends and best practices.
• Gathering customer feedback to inform product development and go-to-market strategies.

Sales & Business Development Support

• Collaborating with sales teams and support pre-sales activities.
• Identifying and developing new business opportunities.
• Building and developing relationship with key partners, vendors and industry influencers.

Experience/Skills Required:

• 10+ years of experience in a technical leadership role, i.e. CTO, Solutions Architect, with relevant industry alignment.
• Strong experience in End User Computing, Cloud, M365, Co-Pilot, AI, Virtual Desktop and other Modern Workplace Technology.
• Good experience working in customer-facing roles, i.e. pre-sales, consulting, or business development.
• Strong expertise of enterprise IT environments, i.e. architectures, infrastructure, and security and business transformation.
• Demonstrable experience to engage with C-suite level executives and key technical decision-makers.
• Permanent
• Up to £110,000 depending on experience
• Remote - with ad hoc travel to London

To be considered, please ensure you complete your application on the Computappoint website. Services offered by Computappoint Limited are those of an Employment Business and/or Employment Agency in relation to this vacancy.