Service Desk Analyst – IT & Office Ops (UK Travel)

Unicard Limited; East Kilbride; Remote; GBP 22,000 - 28,000; Full time

Job summary

Unicard Limited in the United Kingdom is seeking a Service Desk Analyst to support the Service Manager in delivering high-quality customer service and maintaining efficient office operations. The role is 95% service and 5% facilities, based in East Kilbride/Glasgow with travel to all Unicard locations as required.

The successful candidate will bring strong analytical skills and a proactive approach to risk mitigation, and must have long-term right to work in the UK. The position is full-time.

Qualifications

• Strong analytical skills
• Attention to detail
• Proactive approach to identifying and mitigating risks

Responsibilities

• Work with the Service Manager to ensure high-quality customer service provision.
• Own key office operations to ensure a smooth, efficient office environment.
• Split workload: 95% service, 5% facilities.
• Based in East Kilbride/Glasgow with travel to all Unicard office locations as required.
• Demonstrate long-term right to work in the UK.

Job description

Unicard Limited in the United Kingdom is seeking a Service Desk Analyst to support the Service Manager in delivering high-quality customer service and maintaining efficient office operations. The role is 95% service and 5% facilities, based in East Kilbride/Glasgow with travel to all Unicard locations as required.

The successful candidate will bring strong analytical skills and a proactive approach to risk mitigation, and must have long-term right to work in the UK. The position is full-time.