Service Desk Analyst

Infoempregos; Portsmouth; On-site; GBP 20,000 - 30,000; Full time

Job summary

An innovative firm is seeking an eager individual to join their dynamic team in Portsmouth. This entry-level position is perfect for someone who is willing to learn and grow in their career. You will assist with various administrative and operational tasks, manage correspondence, and help maintain organized files. With opportunities for training and development, this role is ideal for those looking to start their professional journey in a supportive environment. Join a team that values growth and collaboration, and take the first step towards a rewarding career.

Benefits

Transportation allowance

Meal allowance

Medical assistance

Training and development opportunities

Qualifications

• Willingness to learn and grow in your career.
• Basic computer skills are desirable.

Responsibilities

• Assist with administrative and operational tasks.
• Answer calls and manage correspondence.
• Organize and maintain files and documents.

Skills

Good communication skills

Organization skills

Teamwork

Basic computer skills

Job description

Job Description:

Logging all calls into our service management system and assigning incident priorities in line with the matrix grid. KEY EXPERIENCE, KNOWLEDGE AND SKILLS.

We are looking for an inexperienced employee to join our team. If you are willing to learn and develop, this position is ideal for you.

• Requirements:
  • Willingness to learn and grow in your career.
  • Good communication and organization skills.
  • Ability to work in a team.
  • Basic computer skills are desirable.
• Responsibilities:
  • Assist with administrative and operational tasks.
  • Answer calls and manage correspondence.
  • Organize and maintain files and documents.
  • Participate in projects and provide support in daily activities.
• Benefits:
  • Transportation allowance.
  • Meal allowance.
  • Medical assistance.
  • Training and development opportunities professional.