Service Desk Analyst

Infoempregos; Blackburn; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking an enthusiastic individual to join their team. This entry-level position is perfect for someone eager to learn and grow in a supportive environment. You will engage in various administrative tasks, assist with customer interactions, and contribute to team projects, all while developing your skills and career. With a focus on training and professional development, this role offers a fantastic opportunity to kickstart your career in a dynamic workplace. If you're ready to embark on a rewarding journey, this position is for you!

Benefits

Transportation allowance

Meal allowance

Medical assistance

Training and development opportunities

Qualifications

• Inexperienced employee eager to learn and grow.
• Good communication and organization skills are essential.

Responsibilities

• Assist with administrative and operational tasks.
• Answer calls and manage correspondence.
• Organize and maintain files and documents.

Skills

Willingness to learn

Communication skills

Organization skills

Teamwork

Basic computer skills

Job description

Job Description:

Provides proactive updates to customers. Completes outbounds tasks such as chasing customers and carriers for updates. Calls and emails answered within SLA.

We are looking for an inexperienced employee to join our team. If you are willing to learn and develop, this position is ideal for you.

• Requirements:
  • Willingness to learn and grow in your career.
  • Good communication and organization skills.
  • Ability to work in a team.
  • Basic computer skills are desirable.
• Responsibilities:
  • Assist with administrative and operational tasks.
  • Answer calls and manage correspondence.
  • Organize and maintain files and documents.
  • Participate in projects and provide support in daily activities.
• Benefits:
  • Transportation allowance.
  • Meal allowance.
  • Medical assistance.
  • Training and development opportunities professional.