Service Coordinator at Perth & Kinross

Royal Voluntary Service; Perth; On-site; GBP 24,000 - 25,000; Part time

Benefits offered by this job

26 days’ holiday (pro rata)

Volunteer leave

Pension scheme

Employee assistance

Job summary

Royal Voluntary Service is seeking a Service Coordinator to join our Perth & Kinross team. This 24-hour per week, part-time role involves coordinating groups for older people, delivering activities, and supporting volunteers. A driving licence and access to a vehicle are required, with mileage reimbursed.

The post is permanent with a salary of £13.49 per hour (£24,552 p.a. FTE). Applicants should be organised, communicative and able to use IT systems for data entry and reporting.

Qualifications

• Experience of working with older people.
• Experience with people living with dementia or carers is advantageous.
• Ability to use standard IT systems (MS Office, Word, Excel) and client databases.

Responsibilities

• Coordinate and facilitate groups for older people across Perth & Kinross.
• Recruit, train and support volunteers for groups.
• Deliver high‑quality activities based on best practice and feedback.
• Maintain data and statistics for reporting.
• Support service management and comply with policies and procedures.
• Participate in fundraising activities as agreed.

Skills

Communication skills

Organisation

Facilitation

Driving licence

Dementia knowledge

Safeguarding

Tools

Microsoft Office

Excel

Word

CRM/databases

Job description

Job Description

Royal Voluntary Service has an opportunity available for a Service Coordinator to join our team at Perth & Kinross, 30 Kinnoull Causeway, Perth, PH2 8HQ. You will join us on a part-time, permanent basis and in return, you will receive a salary of £13.49 per hour (FTE £24,552 per annum).

The successful candidate would need to live within and work across the Perth & Kinross area.

About The Service Coordinator Role

To coordinate and facilitate groups for older people across Perth & Kinross to relieve loneliness and isolation, including lunch, social and activity clubs in sheltered housing complexes. The role includes day-to-day coordination of group provision, activity planning and delivery, refreshments, communication with members and venues, volunteer recruitment, training and support, delivering high-quality activities based on best practice and attendee feedback, and maintaining accurate data and statistics.

Location

You will be working across the Perth & Kinross area.

In order to fulfil this role, the successful candidate will need a full valid driving license and access to a vehicle with business use car insurance. Business mileage will be reimbursed via expenses.

Hours

24 hours per week. Monday - Thursday, working 6 hours per day.

What You’ll Need To Know

Knowledge

• Understanding of the benefit of group settings and activities for older people
• A knowledge and experience of dementia (personal and/or professional)
• Safeguarding vulnerable adults

Skills

• Excellent communication and listening skills
• Good organisation and facilitation skills
• A valid driving licence and access to a vehicle with business insurance (mileage paid/reimbursed)

Experience

• Experience of working with older people. Working with people living with dementia and/or their carers will be an advantage.
• Delivering activities within a group setting.
• Ability to proficiently use standard IT systems – Microsoft Office/Word/Excel, client database entry and management.

This Is What You'll Be Doing

• Day to day co-ordination of the group provision including but not exclusive to activity planning and delivery, organising refreshment provision and regular communication with group members and venues.
• Co-ordination of volunteers, ensuring arrangements are in place for their recruitment and training. Providing support and ensuring the value of volunteers within each group.
• Delivering a high quality activity plan at groups, in line with best practice and feedback from attendees.
• Day to day general administrative duties including data entry for the RVS Management Information Systems, emails, Teams meetings etc. Support for the Service Manager in collating statistical information for reporting purposes.
• Participate in local Fundraising for Royal Voluntary Service as agreed with Service Manager and Operations Manager.
• Assisting Service Manager to ensuring compliance with statutory standards, policies and procedures e.g. Health and Safety, Food Hygiene, Data Protection and Safeguarding.
• To undertake any other reasonable duties inline with the purpose and remit of the post and agreed with the Service Manager.

This Is How You'll Be Doing It

Creativity

Creativity Produces creative and original ideas and solutions. Likes to find and explore new ways of doing things. Comes up with alternative possibilities and options.

Enable Volunteers

Is able to demonstrate an understanding of how their role impacts and supports volunteers and their experience within the charity. Is ready to collaborate with the Volunteering Team and is willing to accept responsibility and accountability of their volunteer’s journey and experience. Is not afraid to implement changes to their approach to volunteering.

Planning and Organising

Plans activities and projects well in advance and takes account of possible changing circumstances; identifies and organises resources needed to accomplish tasks; manages time effectively; monitors performance against deadlines and milestones.

Written and Oral Communication

Talks readily and confidently to groups and individuals. Often playing a leading and influential role in debate and discussion. Writes in a clear and concise manner using appropriate style and language for the reader.

Flexibility

Enjoys participating in group activities and likes to work with other people. Is ready to collaborate with and support others and is willing to cooperate and compromise for the overall good.

Team Working

Shows respect for the views and contributions of other team members; shows empathy; listens, supports and cares for others; consults others and shares information and expertise with them; builds team spirit and reconciles conflict; adapts to the team and fits in well.

Equality, Diversity, and Inclusion

Values difference and sets a positive example of inclusive behaviour in all interactions and promotes practices that celebrate equality and diversity in the workplace and the communities we serve. Is an active participant and encourages others to engage effectively with charity wide inclusion activities.

This is all the other great stuff you'll be getting

• Salary of £13.49 per hour (FTE £24,552 per annum)
• 26 days’ holiday (pro rata) plus paid statutory Bank Holidays (pro rata)
• Up to 2 days paid volunteer leave a year, through our employer supported volunteer scheme
• Ten weeks’ company sick pay following successful completion of probation
• A great pension scheme with 8% employer contributions
• 2 x Base Salary Death in Service Benefit, subject to qualification
• Enhanced Family Leave schemes
• An employee benefits package that gives access to an exclusive rewards website to get discounts and cashback online
• A 24-hour doctor line, financial support with dental/optical and other therapies
• A free and confidential employee assistance programme with up to six face-to-face counselling sessions included
• Opportunities to discuss flexible working
• Opportunities to develop new skills and progress your career
• The chance to make a positive, lasting impact that changes lives, communities, and society

The successful candidate will be required to undergo a PVG check.

The closing date for this role is 02 October 2026. However, we reserve the right to close this vacancy early should sufficient applications be received.

At Royal Voluntary Service our goal is to welcome everyone and build inclusive and diverse teams. We celebrate difference and encourage everyone to join us and be themselves at work. To find out more about our commitment to EDI, visit our website.

Join Royal Voluntary Service and together we can change lives, change communities and change society.