Ongoing training & development

Rise Technical Recruitment Ltd; Staines-upon-Thames; Remote; GBP 30,000 - 33,000; Full time

Benefits offered by this job

Training

Career progression

Pension

Excellent benefits

Job summary

Rise Technical Recruitment Ltd in Staines is seeking a Service Co-ordinator to own day-to-day coordination of planned maintenance and reactive repair works, ensuring engineers are efficiently scheduled and customers receive a consistently high level of service.

You'll operate in a fast-paced environment with full on the job training, with clear opportunities for long-term career progression within a global organisation and exposure to scheduling, customer management, fleet coordination,

Qualifications

• Experience of working with service teams and engineers.
• Background in customer service.
• Ability to manage planned maintenance and reactive repairs.

Responsibilities

• Coordinate PPM, repairs and emergency callouts.
• Schedule engineers, subcontractors and customer visits.
• Ongoing training & development.

Skills

Customer service

Communication skills

Scheduling coordination

Engineer liaison

Job description

Service Co-ordinator

Staines, commutable from: Windsor, Slough, Hayes, Hounslow, Feltham, Sunbury-on-Thames, Ashford, Chertsey, Weybridge, Sunningdale, Stanwell, Woking, West Byfleet, Walton-on-Thames & all surrounding areas

£30,000 - £33,000 + Training + Career Progression + Pension + Excellent Company Benefits

Are you an experienced customer service professional with experience of working with service teams, looking to develop your career within an established global organisation?

This is an excellent opportunity to take ownership of the day-to-day coordination of planned maintenance and reactive repair works, ensuring engineers are efficiently scheduled and customers receive a consistently high level of service.

You'll be working with within a fast-paced environment and supported with full on the job training on service and processes, with long-term career progression available.

The organisation operates across a specialist technical services environment and offers the opportunity to work alongside experienced engineering and service teams, gaining valuable exposure to scheduling, customer management, fleet coordination, procurement and operational reporting.

This position would suit somebody from a customer service background with experience of working with Engineers, looking for the next step in their career.

The Role:

• Coordinate PPM, repairs and emergency callouts


• Schedule engineers, subcontractors and customer visits


• Ongoing training & development

The Candidate:

• Service coordination, scheduling or engineering administration experience


• Strong customer service and communication skills

Reference Number: BBBH280627

We are an equal opportunities company and welcome applications from all suitable candidates.