Service Coordinator

Office Angels; Paisley; On-site; GBP 26,000; Full time

Job summary

A leading organisation in the manufacturing industry is seeking a highly organised Service Coordinator to provide essential support in a dynamic environment. This role involves responding to customer calls, scheduling technicians, and performing administrative duties. The ideal candidate will have strong communication skills and be able to thrive in a fast-paced setting. If you are proactive and customer-focused, apply now to make a positive impact!

Benefits

Supportive team environment

Vibrant workplace culture

Qualifications

• Previous experience in a varied administrative role.
• Proficiency in MS Excel, Word, and Outlook.
• Excellent communication and team working skills.

Responsibilities

• Logging new service calls and liaising with customers.
• Allocating and scheduling service technicians.
• General administrative duties to support the Service department.

Skills

Communication

Team Working

Organisational Skills

Tools

MS Excel

MS Word

Outlook

Job description

Service Coordinator

Salary: £25,397

Hours: 8:00 - 17:00

Location: Paisley

Are you looking for an exciting opportunity to showcase your administrative skills in a busy and dynamic environment? Our client, a leading organisation in the manufacturing industry, is seeking a highly organised and customer-focused Service Coordinator to join their team. In this role, you will provide essential support by responding to customer support calls and coordinating with a team of regionally based technicians to ensure the smooth completion of onsite service works.

As a Service Coordinator, you will be responsible for logging new service calls and liaising with customers. Your excellent planning skills will be vital as you allocate and schedule service technicians to meet customer requirements.

This role also involves general administrative duties to support the efficient operation of the Service department.

What our client is looking for:

• Previous experience in a varied administrative role in a busy environment.
• Scheduling experience is desirable but not essential.
• Proficiency in MS Excel, Word, and Outlook.
• A professional and courteous telephone manner, with an ability to build strong relationships.
• Excellent communication and team working skills.
• The ability to thrive in a fast-paced environment and meet tight deadlines.
• Highly organised with the ability to prioritise workloads.

What you can expect from our client:

• A supportive and collaborative team environment.
• A vibrant workplace culture that values diversity and inclusion.

If you are a proactive and customer-focused individual with a passion for providing exceptional service, our client would love to hear from you!

Join their team as a Service Coordinator and make a positive impact on their customer's experience. Apply now by submitting your CV.

Office Angels is an employment agency. We are an equal opportunities employer who puts expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know, and we will be happy to support you.

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities, and more. By showcasing talents, skills, and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know, and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role, your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.