Service Coordinator

Places for People; Huntingdon; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Salary review yearly

Pension with matched contributions up 

Excellent holiday package – up to 35 s

Cashback plan for healthcare costs – £

Job summary

Places for People is seeking an organised administrator to support a Supported Housing Team. You will provide reception, secretarial and administrative services, maintaining records, handling enquiries and processing invoices while supporting housing management and project work to deliver high-quality customer service.

The role requires strong IT and communication skills, the ability to work independently and in a team, and a commitment to trauma-informed practice within a large, inclusive

Qualifications

• Strong administrative, IT and communication skills.
• Well organised with the ability to manage competing priorities.
• Ability to work independently and as part of a team.

Responsibilities

• Provide reception, secretarial and administrative duties to the service.
• Maintain records and databases and handle enquiries.
• Process invoices and purchase orders; support housing management and projects.
• Assist with meetings and documentation to deliver excellent customer service.

Skills

Administrative skills

IT literacy

Communication skills

Organisational skills

Tools

MS Office

Job description

At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise, we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees.

Please note: A driving license and access to own vehicle is essential for this role

More about your role

You will be required to work within a Supported Housing Team to deliver effective and quality services to our customers, who may have complex support needs. You will be providing a full range of reception, secretarial and administrative duties to the service which incorporates administrative, secretarial, financial, housing management services (including sign ups and void turnaround), performance reporting / monitoring and required business processes to ensure services are operating within sound and auditable environment.

You will provide comprehensive administrative and housing management support, including maintaining records and databases, handling enquiries and correspondence, organising meetings and documentation, supporting tenancy and health & safety processes, processing invoices and purchase orders, and assisting with projects to deliver excellent customer service and support organisational objectives.

More about you

The ideal candidate will have strong administrative, IT, and communication skills, with the ability to build effective working relationships with colleagues and partner agencies. They should be well organised, able to manage competing priorities, understand financial processes, and work both independently and collaboratively as part of a team.

Commitment to Trauma Informed Practice

At Places for People, we are committed to creating safe and supportive environments for individuals who have experienced trauma. We understand that trauma can have a profound impact on individuals, and we are dedicated to recognising the signs and symptoms of trauma, practicing empathy and respect, and using trauma-informed language. We are also committed to providing individuals with choice and autonomy, and to working collaboratively to empower them to re-establish control of their lives.

Benefits

We are a large diverse and ambitious business, which will give you all the challenge you could wish for.

We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:

• Competitive salary, with a salary review yearly

• Pension with matched contributions up to 7%

• Excellent holiday package – up to 35 days annual leave with the option to buy or sell leave

• Cashback plan for healthcare costs – up to £500 saving per year

• A bonus scheme for all colleagues at 2%

• Training and development

• Extra perks including huge discounts and offers from shops, cinemas and much more