Service Coordinator

JAM Recruitment Ltd; Dartford; On-site; GBP 26,100 - 31,900; Full time

Benefits offered by this job

28 days holidays

Company pension scheme

Friendly team environment

Job summary

A growing engineering company in Dartford is seeking a highly organised Service Coordinator to support operations and coordinate schedules for field engineers. The ideal candidate should have prior experience in service coordination, strong multitasking and communication skills, as well as proficiency in Microsoft Office. This role offers a professional team environment and the chance to contribute to a close-knit team. Candidates interested in a long-term opportunity are encouraged to apply.

Qualifications

• Experience in service coordination or administrative roles.
• Experience in the electrical or fire safety industry is preferred.
• Proficient in Microsoft Office and general IT systems.

Responsibilities

• Coordinate diaries and schedules of field engineers.
• Upload job sheets and documentation to internal systems.
• Liaise with clients regarding appointments and follow-ups.
• Assist with project tracking and job progress reporting.
• Handle general office administration tasks.

Skills

Organisational skills

Communication skills

Multitasking

Microsoft Office proficiency

Team player

Job description

Service Coordinator – Dartford

Working Hours: Monday to Friday, 8:30am – 5:30pm

Salary: Up to £28/29k

Benefits

• 28 days holidays
• Company pension scheme
• Opportunity to work in a friendly and professional team environment

About the Role

My client are an air conditioning engineering company, looking for a highly organised Service Coordinator to join our team based in Dartford, Kent. This key position supports the smooth running of our operations, working closely with our Contracts Manager, while also providing essential administrative support across the business.

Ideally, you will have experience in the electrical or fire industry, and be confident managing engineer diaries, coordinating reactive and planned jobs, and maintaining strong client relationships.

Key Responsibilities

• Coordinating the diaries and daily schedules of field engineers
• Uploading job sheets and documentation to internal systems
• Liaising with clients regarding appointments, updates, and follow‑ups
• Assisting with project tracking, job progress, and reporting
• Handling general office admin, calls, and email correspondence
• Occasional client visits to maintain strong working relationships

About you

• Previous experience in a similar role (service coordination / admin)
• Industry experience in electrical or fire safety (preferred but not essential)
• Strong organisational and multitasking skills
• Good communication and interpersonal abilities
• Proficiency in Microsoft Office and general IT systems
• Team player with a proactive, can‑do attitude

This is a great opportunity to join a growing business and be part of a close‑knit team where your contribution will make a real difference. If you're a detail‑oriented, motivated administrator looking for a long‑term role, we'd love to hear from you.

To apply please a copy of your CV.