Service Coordinator

s1jobs; Aberdeen City; On-site; GBP 10,000 - 40,000; Full time

Job summary

Join a dynamic and supportive environment as a Service Coordinator, where your organizational and communication skills will shine. In this pivotal role, you will be the essential link between the engineering team, customers, and suppliers, ensuring smooth service delivery. If you thrive in a fast-paced setting and enjoy problem-solving, this position offers a fantastic opportunity for professional growth and development. Be part of a team that values collaboration and innovation, making a real impact in the industry. If you're ready for an exciting challenge, we want to hear from you!

Qualifications

• Proven experience in service coordination or administrative support.
• Exceptional multitasking ability and keen attention to detail.

Responsibilities

• Plan and manage the engineering team's workload efficiently.
• Act as the primary contact for customers, ensuring clear communication.

Skills

Multitasking

Communication Skills

Organisational Skills

Problem Solving

Interpersonal Skills

Attention to Detail

Education

Experience in Service Coordination

Tools

Microsoft Office Suite

CRM Software

Scheduling Software

Job description

Are you an organised, proactive professional with a knack for multitasking and excellent communication skills?
Do you thrive in a dynamic environment where you're the key to keeping everything running smoothly?

If so, we want to hear from you!

About the Role

Jenson Fisher are delighted to be seeking a Service Coordinator to join our Aberdeen based client on a permanent, full-time basis. In this pivotal role, you'll be the vital link between the engineering team, customers, and suppliers, ensuring seamless coordination of service delivery. From scheduling to problem-solving, you'll be at the heart of ensuring operations run efficiently and that clients remain satisfied.

Key Responsibilities:

1. Scheduling & Coordination: Plan and manage the engineering team's workload, ensuring tasks are prioritised and deadlines met.
2. Customer Communication: Act as the primary point of contact for customers, keeping them informed about job progress, timelines, and any changes.
3. Supplier Liaison: Communicate with suppliers to order parts and materials, track deliveries, and resolve issues.
4. Problem Solving: Quickly address and resolve scheduling conflicts, delays, or technical issues.
5. Administrative Support: Maintain accurate records, prepare reports, and handle general administrative duties related to service coordination.

What We're Looking For:

1. Experience: Proven experience in a similar role, such as service coordination, scheduling, or administrative support, preferably in an engineering or technical environment.
2. Organisational Skills: Exceptional multitasking ability with a keen eye for detail.
3. Communication: Outstanding interpersonal skills, both written and verbal, with the ability to build rapport across teams and with customers.
4. Tech Savvy: Proficiency in Microsoft Office Suite and familiarity with CRM or scheduling software.
5. Problem Solver: A proactive mindset with the ability to remain calm under pressure and think on your feet.

Our client provides a dynamic, supportive work environment where your contributions make a real impact alongside the opportunity for professional growth and development. In return, you will receive a competitive salary and benefits package whilst being part of a team that values collaboration, innovation, and excellence.

If you're ready to take on an exciting challenge and play a key role in our client's success, we'd love to hear from you! Applications can be made by clicking the link; alternatively, contact Martin Crines, Director at Jenson Fisher using the details provided!