Service Contract Coordinator (12-Month FTC)

AVI-SPL UK & Ireland; Farnborough; On-site; GBP 26,000 - 38,000; Full time

Benefits offered by this job

Private Healthcare

Employee Assistance Program

Mental Health Support

Gym Membership Discount

Increased Holiday

Online Learning Resources

AVIXA membership

Online Retail Discounts

Cycle to Work

Season Ticket Loans

Job summary

AVI-SPL UK & Ireland is seeking a maternity cover Service Contract Coordinator in Farnborough to manage post-sale service contracts. The role focuses on pricing, renewals, and coordinating with global teams, ensuring accurate proposals and compliant contract handling.

The position is a 12-month fixed term contract. The successful candidate will work closely with Account Managers, maintain reports and client folders, and respond to pricing requests while meeting deadlines in a fast-paced

Qualifications

• Must demonstrate ability to take ownership of tasks and complete them.
• Proficient in Microsoft Office applications (Word, Excel, Outlook).
• Self-starter capable of working independently and meeting deadlines.
• Excellent communication and interpersonal skills, both verbal and written.
• Ability to balance multiple tasks with changing priorities.
• Strong time management and attention to detail.

Responsibilities

• Calculate new service contract pricing and prepare client-facing proposal documents.
• Track and quote renewals of existing maintenance support contracts and provide client-facing proposal documents.
• Update and maintain tracking reports and client folders with relevant information.
• Monitor emails for new installation project requests or pricing uplift requests; ensure contract compliance.
• Monitor emails for service contract compliance and liaise with Account Managers on quotes.
• Liaise with the Global Helpdesk team and Service Managers regarding contract pricing and queries.
• Collaborate with a global team of service contract coordinators to support global management.

Skills

Communication skills

Time management

Ownership of tasks

Independence

Prioritisation

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Salesforce

Job description

AVI-SPL UK & Ireland is seeking a maternity cover Service Contract Coordinator in Farnborough to manage post-sale service contracts. The role focuses on pricing, renewals, and coordinating with global teams, ensuring accurate proposals and compliant contract handling.

The position is a 12-month fixed term contract. The successful candidate will work closely with Account Managers, maintain reports and client folders, and respond to pricing requests while meeting deadlines in a fast-paced