Service Charge Assistant – Admin & Customer Support

Cottsway; Witney; On-site; GBP 22,000 - 26,000; Full time

Benefits offered by this job

Pension scheme (3%+ matched by up to }

Holiday entitlement 25–28 days + bank

Flexible working policy

Gym membership discount

EV lease scheme

Costco membership

Job summary

Cottsway in Witney is seeking a full-time Service Charge Assistant to support our busy Service Charge Team and provide accurate administrative support for tenants, leaseholders and suppliers.

You will handle service charge information, respond to enquiries, maintain records and help ensure transparent processes; full training will be provided and a DBS check is part of pre-employment checks.

Qualifications

• Strong administrative and organisational skills.
• Prior experience of working with service charges is desirable.
• Excellent attention to detail and accuracy.

Responsibilities

• Provide administrative support to the Service Charge Team.
• Maintain accurate service charge information and respond to enquiries.
• Support smooth operation of the team and liaise with tenants, leaseholders and suppliers.
• Assist with record keeping and documentation as required.

Skills

Administrative support

Organisational skills

Attention to detail

Customer service

IT skills

Teamwork

Tools

MS Office

IT systems

Job description

Cottsway in Witney is seeking a full-time Service Charge Assistant to support our busy Service Charge Team and provide accurate administrative support for tenants, leaseholders and suppliers.

You will handle service charge information, respond to enquiries, maintain records and help ensure transparent processes; full training will be provided and a DBS check is part of pre-employment checks.