Service Charge Senior

Xeinadin; Altrincham; On-site; GBP 35,000 - 50,000; Full time

Benefits offered by this job

Company Pension Scheme

25 days of annual leave + bank holidys

Life Assurance x4 annual salary

Enhanced family leave policies

Enhanced Company Sick Pay

Employee Assistance Programme – 24/7

Corporate Discounts Platform

Job summary

Xeinadin Group in Altrincham is seeking a Service Charge Senior to manage a portfolio of residential and/or commercial service charge accounts, delivering accurate year-end statements and exceptional client support.

You will mentor junior team members, ensure compliance with RICS guidelines, and collaborate with external stakeholders. AAT or ACCA partial qualification is preferred, and strong Excel skills are essential.

Qualifications

• Experience in service charge accounting (residential, commercial or mixed).
• AAT qualified or QBE; ACCA/ACA part-qualified is a bonus.
• Strong communication and ability to build trusted relationships.

Responsibilities

• Prepare and review year-end service charge accounts for residential & commercial properties.
• Reconcile income and expenditure, including accruals and prepayments.
• Act as main point of contact for clients and property managers.
• Work with external stakeholders to resolve complex queries and ensure compliance.
• Support and review the work of junior team members.
• Assist with statutory accounts and audit queries when required.
• Keep up to date with service charge best practice and RICS guidelines.

Skills

Service charge accounting

Client relationship management

Financial reconciliation

Year-end accounting

Education

AAT qualified or QBE

ACCA/ACA part-qualified desirable

Tools

Qube

MRI

Yardi

Excel

Job description

Vacancy Name Service Charge Senior

Vacancy No VN1359

Employment Type Permanent

Duration N/A

Location City Altrincham

Location Country United Kingdom

Company Description Xeinadin was established in 2019 when a number of leading business advisory and accountancy practices across the UK and Ireland came together to re-imagine the future of accountancy. Our collective mission to provide locally forged, trusted business advice to SMEs through forward-thinking, close-knit relationships remains pivotal to our growth. It's our people who drive our business forward, and we offer them future-focused career opportunities whilst supporting individual specialisms. Our regional offices of over 2500 colleagues operate collaboratively, combining collective expertise to maximise potential.

Service Charge Senior – Altrincham | Xeinadin Group

Ready to take the next step in your service charge career?

As a Service Charge Senior, you’ll manage your own portfolio of residential and/or commercial properties, delivering accurate and timely service charge accounts while providing exceptional client support. You’ll also play a key role in mentoring junior team members and enhancing our property sector offering.

Key Responsibilities

• Preparing and reviewing year-end service charge accounts (residential & commercial)
• Reconciling income/expenditure, including accruals and prepayments
• Acting as the main point of contact for clients and property managers
• Working with external stakeholders to resolve complex queries and ensure compliance
• Supporting and reviewing the work of junior team members
• Assisting with statutory accounts and audit queries when required
• Keeping up to date with service charge best practice and RICS guidelines

Key Requirements

• Experience in service charge accounting (residential, commercial or mixed)
• AAT qualified or QBE; ACCA/ACA part-qualified is a bonus

Additional Requirements

• Strong understanding of service charge legislation and leaseholder requirements
• Excellent communication skills and the ability to build trusted relationships
• High attention to detail and strong time-management across multiple deadlines
• Confident using Excel and familiar with property management systems (e.g., Qube, MRI, Yardi)

Model Office Based

Salary Competitive

Benefits

• Company Pension Scheme
• 25 days of annual leave + bank holidays
• Additional annual leave days from certain levels of seniority
• Ability to buy up to 5 days of annual leave to reach a maximum of 30 days per annum
• Business closure over Christmas*
• Life Assurance x4 annual salary
• Enhanced family leave policies
• Enhanced Company Sick Pay
• Employee Assistance Programme – 24/7 support, free and confidential
• Corporate Discounts Platform

Flexible Benefits platform with ability to opt-in to various insurances (level of seniority dependent & self-funded at corporate rates) such as:

• PMI single or family
• Critical Illness Cover
• Cash plan
• Cycle to work
• Eye care
• Dental
• subject to exceptions and business needs