Service Centre Operative

MSA Safety Inc.; West of England; Hybrid; GBP 19,000 - 23,000; Full time

Job summary

MSA Safety Inc. is seeking a Service Centre Operative to support the laundry service center with washing preparation, tagging, and SAP documentation. You will ensure quality checks, accurate packing, and support deliveries where required.

The role requires meticulous attention to detail, safe handling of chemicals and equipment, and the ability to work across multiple tasks within a busy operation. Based in the West of England, this on-site position offers hands-on exposure to diverse

Qualifications

• Attention to detail and accuracy.
• Decision making under pressure.
• Correctly starting the paperwork trail.
• Manual handling of laundry bags.
• Ability to work under pressure and prioritize.
• Strong communication within peer group.
• Acts as a role model.
• Confident using a PC.

Responsibilities

• Prepare, check, and sort customer items before washing, ensuring accurate tagging and documentation in SAP to start the process.
• Operate washing and drying machinery safely and effectively, ensuring correct procedures, loads and program settings.
• Check cleaned garments for quality and presentation, identifying and recording any issues or defects in SAP.
• Accurately prepare and pack completed orders for delivery or collection, ensuring correct paperwork and labelling.
• Maintain precise and accurate records at each stage of the process, ensuring clear, consistent documentation.
• Deliveries and collections using company vehicles may be required, ensuring professional handovers and customer service.

Skills

Attention to detail

Decision Making

Paperwork trail

Manual Handling

Prioritization

Communication skills

PC confident

Education

O-Level or Equivalent

Tools

SAP

Job description

Overview

Are you someone who is passionate, motivated, and driven to make a difference? If so, MSA Safety is the perfect fit for your career.

At MSA, SAFETY is who we are AND it is what we do. We are a purpose-driven company committed to deploying innovation and technology to deliver on our Mission to help protect people and assets all around the world. We continue to be relentless in our pursuit of solving our customers greatest problems so they can go home safe each and every day.

Are you in? Read on for more details about this particular role.

Responsibilities

The Service Centre Operative is a versatile, hands-on role responsible for supporting all operational processes within the laundry service center. The operative will be trained across multiple tasks, ensuring the smooth and efficient handling, processing and dispatch of customer garments and textiles to the required standards.Where applicable, operatives with a valid driving license may also be required to undertake deliveries and collections to and from customer sites.

• Prepare, check, and sort customer items before washing, ensuring accurate tagging and documentation in SAP to start the process.
• Operate washing and drying machinery safely and effectively, ensuring correct procedures, loads and program settings.
• Check cleaned garments for quality and presentation, identifying and recording any issues or defects in SAP.
• Accurately prepare and pack completed orders for delivery or collection, ensuring correct paperwork and labelling.
• Maintain precise and accurate records at each stage of the process, ensuring clear, consistent documentation.
• Operatives with a valid driving license may be required to carry out deliveries and collections using company vehicles. This involves safely transporting clean and soiled garments, ensuring accurate handovers, and providing professional, courteous service to customers.
• Follow all health and safety procedures, including correct handling of chemicals, equipment, and vehicles.
• Keep work areas clean, tidy, and organized to maintain a safe and efficient working environment.
• Support colleagues and other departments as required, covering various tasks in line with business needs.

Qualifications

Experience required:

• Attention to detail /Accuracy
• Decision Making
• Correctly starting the paperwork trail
• Manual Handling of laundry bags
• Ability to work under pressure, and understanding the order of priority
• Strong communication skills within peer group
• Acts as a role model
• Confident using a PC

Experience Preferred:

• Experience in similar environment
• Experience with SAP

Education (required):

• O-Level or Equivalent

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