Service Centre Manager

Sunbelt Rentals Limited; Newark on Trent; On-site; GBP 40,000 - 58,000; Full time

Benefits offered by this job

Flexible rewards package

Life assurance

Great pension scheme

Job summary

Sunbelt Rentals Limited is seeking a Service Centre Manager to lead a busy service centre and drive performance, targets and customer satisfaction. You will manage costs, mentor staff and report on monthly P&L while coordinating with the Sales team to grow the business. Health & Safety compliance and clear internal communication are essential to success.

Join a market-leading rental group with supportive development opportunities and a focus on delivering excellent service and value to customers.

Qualifications

• Experience in managing people and developing others to achieve team success.
• Excellent communication and collaboration skills.
• Strong commercial and financial acumen.
• Able to understand and work with P&L accounts and budgets.
• Proficient with Microsoft Office.
• Good planning and organisational skills.
• Self-motivated with drive to high-quality standards.
• Experience managing Health & Safety practices.

Responsibilities

• Managing costs and service centre targets/budgets.
• Motivating employees to achieve best performance.
• Creating monthly management reports on P&L.
• Liaising with Sales to develop new opportunities and grow the business.
• Ensuring Health & Safety guidelines are followed.
• Maintaining clear communication within the team.

Skills

People management

Communication

Commercial acumen

P&L awareness

MS Office

Planning

Self-motivation

Health & Safety

Driver's license

Job description

Job Description

As Service Centre Manager you will have operational responsibility for all areas and aspects of a busy Service Centre in driving the business forward to ensure targets and the highest possible standards of customer satisfaction are achieved.

• Ensuring that the Service Centre is performing against all agreed targets/budgets and managing all costs
• Consistently motivating employees, as this has a direct impact on atmosphere and general feel good factor; to an affect that you get the best from the team
• Creating management reports on a monthly basis, dealing with all aspects of P&L
• Liaising with the Sales team in order to develop new sales opportunities and grow the business
• Ensuring that all aspects of work and process are carried out in-line with Health and Safety guidelines
• Ensuring there is effective and clear communication to all employees within the Service Centre

Training and Development

If you join the team we'll provide you with everything you need and ensure you are equipped for success. We'll talk to you about your training and personal development needs and what you'd like to do to further your career and support your future aspirations.

Requirements

To be considered for the Service Centre Manager role, we're looking for someone who has previous experience in an similar operations/branch management role and can bring the following skill-set:

• Experience in managing people, motivating and developing others to achieve both success individually and as a group
• Excellent communication and collaboration skills
• Ability to demonstrate commercial and financial acumen
• Ability to understand and work with P&L accounts and budgets
• Computer literate, with a working knowledge of Microsoft Office
• Good planning and organisation skills
• Self-motivated with the drive to succeed and to high quality standards
• Good understanding and experience of managing Health and Safety practices at work
• Full clean driving licence

Company Profile

Sunbelt Rentals is the leader in equipment rentals in the UK, Ireland, US and Canada - as well as specialist operations in Europe. We provide a range of solutions to every market and sector, including construction, industrial, energy, infrastructure, government and events. Our teams make the impossible possible and the unthinkable doable. Turning what if into what is.

Values and Culture

Our people are at the heart of our values and they're our greatest asset. We rely on you to look after our customers so in return, we take good care of you. We recognise the value and uniqueness of our team-mates and are committed to creating a diverse and inclusive Sunbelt Rentals, providing equality of opportunity and a culture of fairness and respect. Your health, safety and wellbeing is really important to us. We're raising awareness and providing support through initiatives such as our mental health awareness campaign and first-aider programme. You'll also be able to access a 24-7 employee assistance helpline, counselling services and financial wellbeing support.

Benefits

• We provide an Industry leading flexible rewards package including generous holiday allowance (with the opportunity to buy and sell annual leave), life assurance, retail discount scheme, employee recognition awards and a great Company pension scheme.