Service & Calibration Technician

Personnel Selection; Kingsley; On-site; GBP 29,000 - 35,000; Full time

Benefits offered by this job

Target bonus

Company bonus schemes

Holiday entitlement

Birthday off

Group pension

Group life and income protection

Free parking

Office closure at Christmas and New&-

Job summary

Personnel Selection is seeking a Service & Calibration Technician for our busy aftersales service centre near Alton. The role offers a salary up to £32,000 plus target-related bonus, company bonus schemes, and generous holiday and benefits.

You will calibrate, repair and service equipment, lead small teams, and support technicians to deliver high-quality service. Key duties include assessing, repairing, and quoting service jobs, calibrating flue gas analysers, and assisting customers at the

Qualifications

• Experience in calibration or repair, maintenance, or engineering environment.
• Experience leading, supervising, or managing a small team would be highly desirable.
• Experience in calibration, diagnostics, fault-finding, and equipment repair.

Responsibilities

• Assessment, repair, and quotation of service jobs.
• Calibration of various equipment, predominately flue gas analysers.
• Provide assistance over the phone and in person at the counter for faults, quotations, pricing, in-depth use of equipment, and status updates on jobs/repairs.
• Support towards ensuring department KPIs with high accuracy, attention to detail, and helping colleagues.
• Participate in achieving department NPS and improvements.
• Ensure all work is completed to a high standard and each job is handled with due diligence.
• Provide service jobs to stores to dispatch.

Skills

Calibration

Repair

Maintenance

Team leadership

Diagnostics

Tools

MS Office

Service management systems

Job description

We are a world leader in the design, development, manufacture and servicing of specialist equipment who are now seeking to recruit a Service & Calibration Technician to join our busy and friendly aftersales service centre, based at our offices near Alton.

Working Monday to Friday, with an earlier finish on a Friday, we can offer a salary of up to £32,000 plus target related bonus and company bonus schemes, holiday entitlement plus bank holidays, your birthday off, group pension, group life and income protection, free parking, and office closure over Christmas and New Year.

• salary of up to £32,000
• target related bonus
• company bonus schemes
• holiday entitlement plus bank holidays
• your birthday off
• group pension
• group life and income protection
• free parking
• office closure over Christmas and New Year

We are looking for an individual with previous experience in calibration or repair, repair, maintenance, or engineering environment who is confident working with technical products and equipment. Experience of leading, supervising, or managing a small team would be highly desirable, as the role involves supporting and developing Service Technicians within the department. Candidates who have experience in calibration, diagnostics, fault-finding, and equipment repair would be particularly well suited to this position.

Key responsibilities include but are not limited to:

• Assessment, repair, and quotation of service jobs.
• Calibration of various equipment, predominately flue gas analysers. Full product training will be provided.
• Provide assistance over the phone and in person at the counter for the following areas:
  • Faults with equipment
  • Explanation of quotations
  • Pricing of repairs / calibration
  • In Depth use of equipment
  • Status updates on jobs / repairs (mainly to order processing)
• Provide full support towards ensuring the department KPIs are met, achieved by:
  • Good output of quotation and calibration work
  • Whilst keeping a high accuracy of work
  • Having good attention to detail
  • Helping your colleagues when required
  • Ensuring the customer receives the best service possible.
• Participate in achieving department NPS and contribute towards improvements made to improve NPS.
• Ensuring all work is completed to a high standard and each job is handled with due diligence.
• Providing service jobs to stores to dispatch

To be successful for the Service & Calibration Technician role you will need proven experience in a calibration or repair, maintenance, or engineering role as well as experience diagnosing faults, troubleshooting issues, and repairing technical equipment. You will have competent IT skills in MS office and service management systems and ideally have some team leadership experience form your previous role.

Full UK driving licence and access to your own transport, as occasional travel may be required.

In return, we can offer you the opportunity to join a well-established and respected company with over 40 years’ experience, a supportive team environment, ongoing staff training and progression, free parking and a competitive salary.

Due to the office location, applicants will need access to their own transport.