Repairs And Assembly Technician

Personnel Selection; Kingsley; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

On-site parking

Annual bonus

Pension scheme with Life Assurance

Job summary

Personnel Selection in Kingsley, United Kingdom, is seeking a Repairs and Assembly Technician for our Service department. You will repair, refurbish and calibrate equipment, raise quotes, and liaise with customers by phone and email, with some in-person duties at the counter.

The role suits a hands-on individual who can handle administrative tasks and develop within our business. Training is provided, with a generous starting salary, 23 days holiday, pension, and quarterly bonus potential.

Qualifications

• Hands-on experience in production/assembly/repair/refurbishment roles.
• Able to handle quotations and communicate clearly with customers.
• PC literate with Outlook and MS Office for emails and documentation.

Responsibilities

• Assess, repair, and quote equipment for service jobs.
• Calibrate equipment used across multiple industries.
• Provide completed service jobs/equipment to stores for dispatch.
• Assist customers by phone and in person at the counter.
• Give status updates on jobs and repairs to the order processing team.

Skills

Hands-on repairs

Assembly

Calibration

Customer communication

Quotations

PC literacy

Tools

Outlook

Microsoft Office

Job description

As our business continues to grow, we now require an additional Repairs and Assembly Technician within our Service department assisting with the repair, refurbishment and calibration of equipment along with customer related duties including raising quotes and liaising with customers via phone and email and occasionally in person.

Based within our workshop and offices, this role would suit candidates who enjoy a varied hands on role but who are comfortable with some administrative and customer related tasks too. We can provide full training in our product range if you are keen to learn and develop with our business or you may currently be working in an electrical or technical workshop or bench engineer environment and so already have the necessary knowledge to transfer to our business.

The role would suit candidates who have some hands on work experience within an assembly, repairs, refurbishment or production environment, seeking the next step in their career or those looking to start their career within a company who can offer development and training.

We are a long established and successful company who can offer a stable permanent job with a generous starting salary, working for a local employer who have on site parking, offer Mon to Fri hours, 23 days holiday plus bank holidays and contributory pension scheme with Income Protection and Life Assurance Schemes too. We also offer a discretionary annual bonus scheme paid in quarterly instalments.

The key responsibilities of the role are below:-

• Assessment, repair, and quotation of equipment for service jobs.
• Calibration of various types equipment used in a range of industry sectors for measuring and testing.
• Providing completed service jobs/equipment to the stores team to dispatch.

You will also provide assistance over the phone and in person at the counter for the following areas:

• Assisting to remedy Faults with equipment
• Explanation of quotations to customers
• Pricing of repairs/calibration
• In Depth use of equipment to resolve problem
• Provide status updates on job/ repairs to order processing team

As a member of the Service department, you will ensure the department provides the best service to our customers by the following:-

• Good output of quotation and calibration work
• Keeping a high accuracy of work
• Having good attention to detail
• Helping your colleagues when required
• Ensuring the customer receives the best service possible.

To be successful, you should be able to demonstrate some relevant hands on experience from a production, assembly, repair or refurbishment type of role and you should be PC literate with Outlook for emails and the main Microsoft Packages, be happy speaking to our customers over the phone and in person at our trade counter. By combining both sets of skills we can offer you an interesting role whereby you won't be glued to a desk!

In return, we can offer a generous starting salary plus annual bonus, benefits package, 23 days plus bank hols and free on site parking with the chance to learn and progress your career.