Service Buyer

People First

Compton

Hybrid

GBP 32,000 - 42,000

Full time

14 days+

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Benefits offered by this job

Life Assurance Pension Scheme

Retail & Gym Discounts

Employee Assistance Programme

Virtual GP Access

Cycle to Work Scheme

Job summary

MasterMover is seeking a Service Buyer to source and procure spare parts, service components and external services for our Service and Aftersales operations. You will work closely with Service teams and suppliers to ensure materials are available when needed, expedite orders and maintain accurate procurement records, minimising downtime.

We value proactive problem solving, strong organisational skills and collaboration across departments to optimise procurement, supplier performance and service

Qualifications

Experience in purchasing, buying, procurement or supply chain role.
Strong organisational skills and ability to manage multiple priorities.
Excellent communication and relationship-building abilities.
Experience using ERP or inventory management systems.
Ability to work with colleagues across departments.
Knowledge of spare parts purchasing or service-related procurement.
Experience in fast-paced operational environments.

Responsibilities

Source and procure spare parts, service components and external services.
Raise, manage and track purchase orders.
Collaborate with Service teams to identify procurement needs.
Expedite orders to support service delivery.
Maintain supplier records and relationships.
Monitor supplier performance including lead times.
Support warranty, repair and returns processes.
Assist with supplier invoice queries.
Identify alternative sourcing options.
Support continuous improvement across procurement and service processes.

Skills

Purchasing experience

Organisational skills

Communication skills

Attention to detail

ERP / inventory systems

Cross-department collaboration

Problem-solving

Service/manufacturing/engineering ops

Spare parts procurement knowledge

Supplier relationship management

Job description

Company Overview

MasterMover is a leading provider of innovative material handling solutions. With a focus on electric tugs and automation, we empower companies to enhance productivity and safety. Our patented products are used by leading global industrial brands to improve workplace efficiency. With our global headquarters in the UK and operations across the USA, France, Germany, and an extended partner network, we have an exciting future ahead.

Position Overview

As Service Buyer, you will be responsible for sourcing and procuring spare parts, service components and external services required to support our Service and Aftersales operations. Working closely with Service teams, suppliers and internal stakeholders, you will help ensure materials and services are available when required, supporting efficient service delivery and minimising customer downtime.

Key Responsibilities

Source and procure spare parts, service components and external services to support Service and Aftersales operations.
Raise, manage and track purchase orders, ensuring accurate and timely processing.
Work closely with Service teams to understand urgent and planned procurement requirements.
Expedite orders where required to support service delivery and minimise delays.
Build and maintain effective relationships with suppliers.
Monitor supplier performance, including lead times, availability and delivery performance.
Support warranty, repair and returns processes where required.
Maintain accurate supplier and procurement records within business systems.
Assist with supplier invoice queries and discrepancy resolution.
Identify alternative sourcing options when required to support service requirements.
Support continuous improvement activities across procurement and service processes.

Who We Are Looking For

We are looking for a highly organised individual with purchasing experience and strong attention to detail. You will be proactive, able to manage multiple priorities and comfortable working with internal teams and suppliers to ensure service requirements are met efficiently.

Experience in a purchasing, buying, procurement or supply chain role.
Strong organisational skills and the ability to manage multiple priorities.
Excellent communication and relationship-building skills.
Good attention to detail and commitment to maintaining accurate records.
Experience using ERP, purchasing or inventory management systems.
Ability to work collaboratively with colleagues across different departments.
Proactive problem-solving skills and the ability to resolve supply issues effectively.
Experience supporting service, manufacturing or engineering operations.
Knowledge of spare parts purchasing or service-related procurement activities.
Experience working with suppliers in a fast-paced operational environment.

Why Join MasterMover?