Service Business Development Manager (South)

FAAC Spa; Preston; Remote; GBP 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a motivated Service Business Development Manager to drive growth in service contracts for automatic door systems. This remote role involves cultivating strong customer relationships, identifying new business opportunities, and collaborating with internal teams to ensure seamless service delivery. Ideal candidates will possess a strong sales background, excellent negotiation skills, and a passion for delivering outstanding customer service. Join a forward-thinking company that values innovation and teamwork, and play a key role in enhancing client satisfaction and business success.

Qualifications

• Experience in developing leads from marketing campaigns and meeting sales quotas.
• Strong negotiation and presentation skills are essential.

Responsibilities

• Identify and pursue new business opportunities for service contracts.
• Build and maintain relationships with clients to ensure excellent service.

Skills

Sales Development

Negotiation Skills

Communication Skills

Relationship Building

IT Systems Proficiency

Education

GCSE in English

GCSE in Maths

Tools

Digital Tools

Job description

Job Title: Service Business Development Manager – Automatic Doors (Remote, South)

Location: Remote (South)

Job Type: Full-time

Industry: Automatic Doors / Access Solutions

Start Date: ASAP

Salary: Competitive, based on experience

FAAC Entrance Solutions is a provider of automatic door systems, committed to delivering high-quality service and innovative solutions for a wide range of clients across commercial, industrial, and public sectors. As we continue to grow, we are looking for a Service Business Development Manager to act as the liaison between our customers, Service and New Equipment Sales teams to boost sales of service contracts. Your role will also be to seek new service contract opportunities by contacting and developing relationships with existing and potential customers.

To be successful in this role, you should have previous experience developing leads from marketing campaigns and meeting sales quotas. You will use your communication skills to cultivate strong relationships with customers, establishing a reliable after-sales maintenance service. If you are motivated and results-driven, and enjoy working in a team environment, we’d like to meet you!

Key Responsibilities:

1. Proactively identify and pursue new business opportunities for service and maintenance contracts
2. Stay up to date with new services/products and plans
3. Build and maintain strong relationships with existing and potential clients
4. Conduct site visits and assessments to understand customer needs and recommend suitable contract options
5. Assign the appropriate services/products to customers
6. Prepare and present tailored service proposals and quotations
7. Negotiate contract terms in line with company pricing structures and service capabilities
8. Maintain accurate records of leads, opportunities, and sales activities
9. Set up meetings for clients and executives
10. Collaborate with the service and technical teams to ensure smooth onboarding of new contracts
11. Meet or exceed monthly and annual sales targets
12. Represent the company in a professional manner at all times, ensuring excellent customer service throughout the sales process.

What We're Looking For:

1. Preferably some service sales experience in a comparable industry
2. Understanding and analysing the sales metric system
3. Great negotiation skills
4. Able to suggest ideas and give effective presentations
5. High level of proficiency in IT systems and digital tools
6. Fluency in English

EDUCATION / QUALIFICATIONS REQUIRED: English and Maths GCSE minimum.