Service Advisor: Vehicle Care & Customer Experience

Desira Group Plc; Great Yarmouth; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Pension scheme

Life insurance

Staff discounts

Bonus scheme

30 days annual leave

Job summary

Desira Group Plc in Great Yarmouth is seeking a motivated Service Advisor to join our busy service department. You will book customer vehicles for maintenance or repairs, liaise with the workshop to ensure timely completion, and keep customers updated on progress.

A full clean driving licence is required and training is provided. With over 50 years in the UK motor industry, Desira offers a pension scheme, life insurance, staff discounts and a generous 30 days annual leave including bank

Qualifications

• No experience is necessary as full training will be given.
• Duties include booking customer vehicles in for maintenance and repairs, liaising with the workshop to ensure tasks are completed on time and updating customers on progress.
• Benefits include a pension scheme, life insurance, staff discounts.

Responsibilities

• Book customer vehicles in for maintenance and/or repairs.
• Liaise with the workshop to ensure tasks are completed to timescales.
• Update customers on progress and authorise additional work when required.

Skills

Customer service

Communication

Organisation

Attention to detail

Full driving licence

Job description

Desira Group Plc in Great Yarmouth is seeking a motivated Service Advisor to join our busy service department. You will book customer vehicles for maintenance or repairs, liaise with the workshop to ensure timely completion, and keep customers updated on progress.

A full clean driving licence is required and training is provided. With over 50 years in the UK motor industry, Desira offers a pension scheme, life insurance, staff discounts and a generous 30 days annual leave including bank